Veronica Pedroso Fidalgo
Miami,FL
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
4
4
years of professional experience
Work History
Analyst
Park West Gallery
Miami, FL
10.2021 - Current
- Utilized statistical techniques to interpret data and analyze results, providing actionable insights to stakeholders.
- Monitored industry trends and best practices for digital analytics and provided insights to stakeholders.
- Supported initiatives for data integrity and normalization.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Implemented new data analysis methodologies and data visualization techniques.
Associate
DD's Discount
Miami, FL
04.2024 - 12.2024
- Answered store and merchandise questions and led customers to wanted items.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled incoming calls from customers regarding orders or other inquiries.
- Assisted customers with selecting items and answering questions about products.
- Performed cash register functions accurately and efficiently.
Food and Beverage Attendant
Lady Baker
Miami, Florida
10.2022 - 04.2023
- Maintained a positive attitude towards coworkers and customers at all times.
- Stocked displays with new and transferred merchandise.
- Greeted and seated customers in a timely and friendly manner.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Cashier
Dollar Store
Miami, FL
01.2021 - 10.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Issued receipts, refunds, credits or change due to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Followed company security procedures for handling large sums of money.
- Answered customer questions and provided store information.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Associate of Arts - Pastry Chef
Mariano Moreno Culinary Institute
Miami, FL05-2022
High School Diploma -
American Senior Highs Schoold
Miami, FL06-2021
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Associate
DD's Discount
04.2024 - 12.2024
Food and Beverage Attendant
Lady Baker
10.2022 - 04.2023
Analyst
Park West Gallery
10.2021 - Current
Cashier
Dollar Store
01.2021 - 10.2021
Associate of Arts - Pastry Chef
Mariano Moreno Culinary Institute
High School Diploma -
American Senior Highs Schoold