Summary
Overview
Work History
Education
Skills
Licenses/Certificates
References
Timeline
Generic

Veronica Pena

Chatsworth,CA

Summary

Experienced Licensed Vocational Nurse with over 10 years of expertise in direct patient care, medication monitoring, and treatment management. Skilled in therapeutic communication, crisis intervention, and fostering patient-centered care environments. Dedicated to maintaining HIPAA compliance and upholding the highest standards of professionalism, collaboration, and integrity.

Overview

11
11
years of professional experience

Work History

LVN Case Manager/QA

Optimum Wound Care
Valencia, CA
12.2024 - Current
  • Manage comprehensive patient case and care management, including proactive follow-up on pending orders and communication of updates to the care team.
  • Conduct detailed reviews and audits of patient records to ensure compliance with CMS, HIPAA, and organizational standards.
  • Provide support to team members during peak periods or staffing shortages to maintain efficiency.
  • Ensure adherence to practice-based policies in compliance with CMS, federal and state regulations, and accrediting bodies.

LVN

Geriatric Psychiatric Services, Sherman Oaks Hospital
Sherman Oaks, CA
04.2024 - 11.2024
  • Conducted patient assessments to tailor geriatric psychiatric care plans. Meticulously document patient progress, treatment plans, and medication responses, maintaining accurate and up-to-date medical records.
  • Provide compassionate support to patients and families, offering education on geriatric mental health and facilitating smooth transitions of care.
  • Foster interdisciplinary teamwork to develop comprehensive care plans, improving overall patient outcomes in geriatric psychiatry.
  • Provide empathetic guidance to patients and families, facilitating understanding of geriatric mental health challenges and treatment options.

LVN

Sanctuary Treatment Centers
Tarzana, CA
02.2024 - 03.2024
  • Develops tailored detox treatment plans based on physician orders, ensuring optimal patient care and recovery outcomes.
  • Monitors medication efficacy, promptly reports adverse reactions, and collaborates with providers for necessary adjustments.
  • Meticulously records vital signs, including CIWAs, COWs, BACs, and UAs, maintaining accurate patient health data.
  • Conducts thorough assessments of new admissions, determining medical necessity and initiating appropriate treatment protocols.
  • Facilitates client medication self-administration, coordinating refills and fostering patient independence in treatment adherence.

LVN

Wellness Mart
Van Nuys, CA
01.2024 - 02.2024
  • Meticulously prepared lab orders and managed documentation, ensuring accuracy and compliance with healthcare regulations and standards.
  • Fostered a team-oriented environment, collaborating effectively with healthcare professionals to deliver cohesive, patient-centered care and support.
  • Provided compassionate care during blood draws, vaccinations, TB skin tests, and Urinalysis, improving patient comfort. Assisted in physical exams, contributing to thorough patient evaluations.

LVN

Exer Urgent Care
Newbury Park, CA
08.2022 - 12.2023
  • Conduct medical procedures like injections and EKGs, boosting clinic efficiency. Prepare patients for exams, assisting in minor procedures for optimal care.
  • Establish and monitor IV lines, showcasing advanced clinical skills. Coordinate with the healthcare team to deliver high-quality urgent care services.
  • Streamlined triage processes and optimized patient flow, significantly reducing wait times and enhancing overall clinic efficiency and patient satisfaction.
  • Managed instrument sterilization and inventory, ensuring consistent supply availability and improving clinic readiness for diverse medical procedures.

Dispensing Nurse

Alt Recovery Group
Chatsworth, CA
03.2021 - 03.2022
  • Managed medication inventory, ensuring compliance with DEA regulations. Implemented precise dosage calculations, enhancing patient safety and treatment efficacy.
  • Coordinated with healthcare teams to refine care plans based on patient responses.
  • Facilitated seamless communication for improved patient care continuity. Implemented precise medication administration protocols, reducing errors and enhancing treatment efficacy. Maintained meticulous patient records.

LVN

Tarzana Treatment and Rehabilitation Center
Tarzana, CA
04.2014 - 03.2021
  • Assessed and evaluated mental health needs, working with a multidisciplinary team to initiate, manage, and modify individualized care plans.
  • Coordinated with the nursing team in a 50-bed unit to deliver exceptional patient care, ensuring seamless treatment administration and response monitoring.
  • Meticulously managed medication administration, closely observing patient responses and adjusting treatment plans accordingly for optimal health outcomes.
  • Fostered therapeutic environments, employing conflict resolution techniques to redirect negative behaviors and bolster patients' coping mechanisms.
  • Synergized with the nursing team to deliver exceptional care, facilitating smooth treatment processes and optimizing health outcomes through coordinated efforts.

Wellness Nurse

Sunrise Senior Living
Studio City, CA
06.2018 - 10.2018
  • Implemented meticulous medication management protocols, ensuring precise dosage administration and strict adherence to safety standards.
  • Conducted thorough inventory assessments, optimizing pharmacy supply levels to maintain operational efficiency and cost-effectiveness.
  • Provided compassionate care to senior residents, addressing individual needs and promoting overall well being in a nurturing environment.
  • Ensured strict compliance with HIPAA regulations, implementing robust procedures to safeguard personal and health data, and preventing information breaches.

LVN

Malibu Hills Treatment Center
Malibu, CA
11.2015 - 11.2017
  • Managed medication administration for multiple patients, closely monitoring responses and adjusting treatment plans for optimal outcomes.
  • Streamlined inventory management processes, ensuring timely stock replenishment and preventing medication shortages to maintain uninterrupted patient care.
  • Contributed to a multidisciplinary healthcare team, facilitating seamless communication and coordinated patient care strategies.
  • Conducted thorough patient assessments, recording vital signs and withdrawal symptoms in electronic medical records for comprehensive care planning.
  • Cultivated a compassionate care environment, providing emotional support to patients navigating challenging recovery journeys.

Education

Certificate - Licensed Vocation Nurse

Valley College Of Medical Careers
West Hills, CA
06-2012

Some College (No Degree) - Nursing

Los Angeles Valley College
Van Nuys, CA

Skills

Compassionate patient support

Patient medication oversight

Accurate documentation practices

Crisis Intervention

Skilled in empathetic communication

Prioritization of tasks

Infection control practices

Inventory Management

Venipuncture

EKG

IV therapy

HIPAA adherence

Collaborative care planning

Licenses/Certificates

LVN License 278309-9/20/25

BLS 

IV/BloodWithdrawal

DCI

References

References available upon request.

Timeline

LVN Case Manager/QA

Optimum Wound Care
12.2024 - Current

LVN

Geriatric Psychiatric Services, Sherman Oaks Hospital
04.2024 - 11.2024

LVN

Sanctuary Treatment Centers
02.2024 - 03.2024

LVN

Wellness Mart
01.2024 - 02.2024

LVN

Exer Urgent Care
08.2022 - 12.2023

Dispensing Nurse

Alt Recovery Group
03.2021 - 03.2022

Wellness Nurse

Sunrise Senior Living
06.2018 - 10.2018

LVN

Malibu Hills Treatment Center
11.2015 - 11.2017

LVN

Tarzana Treatment and Rehabilitation Center
04.2014 - 03.2021

Certificate - Licensed Vocation Nurse

Valley College Of Medical Careers

Some College (No Degree) - Nursing

Los Angeles Valley College
Veronica Pena