Summary
Work History
Overview
Education
Skills
Timeline
Generic

Veronica Perez

Cleveland,TX

Summary

Highly motivated and dedicated professional with a strong work ethic and a passion for delivering exceptional results. Demonstrated success in the retail industry, showcasing talent for building motivated teams. Committed to leveraging skills and experience to drive growth, innovation, and excellence in a dynamic and forward-thinking organization.

Work History

Assistant Store Manager

Rag & Bone
10.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Lead Client Advisor

Gucci
12.2022 - 10.2023
  • Shared knowledge and best practices with new team members to enhance their performance as Client Advisors.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.

Client Advisor

Louis Vuitton
01.2019 - 12.2022
  • Maintained a solid, organized client book to foster customer relationships and achieve annual sales volume of $3 to $4 million individually.
  • Provided exceptional customer service by demonstrating in-depth knowledge of products owned
  • Emulated brand aesthetic and embodied a strong sense of fashion and an enthusiastic attitude
  • Established strategic partnerships with local businesses to provide employee incentives through our products
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.

Central District Manager

Bevello
01.2018 - 01.2019
  • Successfully oversaw the performance and profitability of a high-volume district consisting of 10 stores and a team of more than 100 employees, resulting in annual revenues surpassing $19 million.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Managed a diverse territory of 6 stores in Texas and 4 stores in the Chicago market
  • Partnered with buyers to source new brands, while also providing insightful feedback on existing brands. This allowed for increased appeal to our clientele and capturing a larger market share at each location.
  • Worked with each location to identify marketing opportunities and played to these strengths by creating trunk show events, fashion shows, and partnered with reputable fashion bloggers to bring in additional revenue through customer outreach
  • Successfully planned and executed the shutdown process for 10 stores.

NW Central District Manager

Joe's Jeans
01.2010 - 01.2018
  • Oversaw operations for two districts encompassing 16 stores and leading a workforce of over 160 employees, resulting in yearly sales surpassing $50 million dollars.
  • Directed operations across various locations such as Texas, Illinois, Nevada, Washington, California, Georgia, North Carolina, South Carolina, Pennsylvania, Ohio and Massachusetts
  • Efficiently oversaw the launch of 12 new store locations and coordinated 4 remodeling endeavors.
  • Successfully oversaw staffing operations, build out projects, merchandising initiatives, and staff training programs
  • Implemented two separate company-wide motivational program
  • Consistently ranked as the leading district in terms of productivity from 2011-2013 and 2015-1017.
  • Delivered consistent annual growth of +15% over Comp performance
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • The district consistently outperformed Comp performance by an average of +10% annually. Mid-Central District established new company standards by maintaining the highest KPI performance statistics, closely followed by Northwest District.

Overview

15
15
years of professional experience

Education

Business Management and Administration -

Louisiana Tech University

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Team Building and Leadership
  • Store operations
  • Mentoring and Coaching
  • Goals and performance
  • POS systems operations
  • Work Planning and Prioritization
  • Relationship building and management
  • Issue Resolution
  • Strategic Merchandising

Timeline

Assistant Store Manager

Rag & Bone
10.2023 - Current

Lead Client Advisor

Gucci
12.2022 - 10.2023

Client Advisor

Louis Vuitton
01.2019 - 12.2022

Central District Manager

Bevello
01.2018 - 01.2019

NW Central District Manager

Joe's Jeans
01.2010 - 01.2018

Business Management and Administration -

Louisiana Tech University

Similar Profiles

CREATE PROFILE
Veronica Perez