Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Perez

Defiance,OH

Summary

Skilled Home Health Aide with extensive experience at Comfort Keepers of Chicago, IL, excelling in patient care and home safety assessments. Demonstrated ability to enhance patient independence and quality of life, backed by strong skills in meal preparation and HIPAA compliance. Recognized for improving home environment safety and providing compassionate, personalized care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Health Aide

Comfort Keepers of Chicago, IL
11.2018 - 10.2019
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Trained new staff members on best practices for home health care.

Customer Service Cashier

Foot Locker
01.2018 - 08.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.

Fast Food Cashier

McDonald's
02.2017 - 08.2017
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06-2024

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Bathing Assistance
  • Housekeeping
  • Dressing assistance
  • Documentation
  • Behavioral support
  • Patient transportation
  • Home Safety Assessments
  • ADL support
  • Ohio Driver's License
  • Personal care services
  • Personal Care Aide
  • Daily Charting
  • Home Health Aide (HHA)
  • Dementia Care
  • HIPAA Compliance
  • Hospice Care
  • Family Support and Instruction
  • Certified Nursing Assistant (CNA)

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Home Health Aide

Comfort Keepers of Chicago, IL
11.2018 - 10.2019

Customer Service Cashier

Foot Locker
01.2018 - 08.2018

Fast Food Cashier

McDonald's
02.2017 - 08.2017

High School Diploma -

Penn Foster Career School

Similar Profiles

CREATE PROFILE
Veronica Perez