Veronica Perez
San Antonio,TX
Summary
Adept at managing office operations and providing exceptional administrative support, I excelled at AT&T by streamlining processes and enhancing efficiency. My expertise in confidential document control and multi-task management, coupled with a keen attention to detail, significantly improved office functionality. Proven ability to prioritize tasks effectively, ensuring timely project completion and operational excellence.
Overview
26
26
years of professional experience
Work History
Service Order Writer
AT&T
San Antonio, TX
04.1999 - 12.2024
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Developed and maintained filing systems for confidential documents and records.
- Handled confidential documents in an organized fashion according to established protocol.
- Proofread content for typo-free emails and documentation.
- Compiled data from various sources into organized reports for review by management team.
- Provided administrative support
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Managed office supplies inventory and placed orders when necessary.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Palo Alto College
San Antonio, TXSkills
- PC proficient
- Confidential document control
- Prioritization
- Multi-task management
- Attendance records preparation
- Documentation and recordkeeping
- Schedule management
- Processing expense reports
- Attention to detail
- Office administration
- Employee records management
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Service Order Writer
AT&T
04.1999 - 12.2024
Palo Alto College
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