Veronica Perez
Central Point,OR
Summary
Organized and detail-oriented professional with over 20 years in healthcare administration, legal support, and operations. Expertise in managing complex projects, coordinating multidisciplinary teams, and streamlining processes in regulated environments. Proven track record of overseeing workflows, managing priorities, and ensuring compliance and efficiency. Recognized for strong communication and problem-solving skills, contributing to successful project outcomes and organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Litigation Support Specialist
Oregon Department of Justice
Medford, Oregon
05.2025 - Current
- Prepare case files, discovery documents, and trial materials.
- Maintain databases, calendars and electronic records systems to ensure accurate information management.
- Support attorneys and staff with filing, document preparation, and case management.
- Ensure accuracy and confidentiality of sensitive information.
Clinic Coordinator / Lead Medical Assistant
Providence Medford Medical Center
Medford, Oregon
09.2015 - 05.2025
- Supervised and trained 8 employees to enhance team performance and ensure quality patient care.
- Managed staff scheduling and daily clinic workflow to optimize resource allocation and improve service delivery.
- Coordinated prior authorizations, referrals, and insurance verification.
- Utilized Epic EMR for patient documentation and coordination of care.
- Supported providers in a high-volume clinic environment serving up to 75 patients per day.
- Assisted with onboarding and training of new employees.
- Maintained efficient patient flow and operational excellence to support high-volume clinic operations.
Education
GED -
Rogue Community College
Medford, OR06-2007
Skills
- Healthcare Operations
- Clinic Coordination
- Team Leadership
- Employee Training
- Staff Scheduling
- Epic EMR
- Prior Authorizations
- Referral Coordination
- Insurance Verification
- Client Communication
- Legal Documentation
- Administrative Support
- Workflow Management
- Records Management
Certification
- CCMA
- CPR
Timeline
Litigation Support Specialist
Oregon Department of Justice
05.2025 - Current
Clinic Coordinator / Lead Medical Assistant
Providence Medford Medical Center
09.2015 - 05.2025
GED -
Rogue Community College