Veronica Peters
Killeen
Overview
13
13
years of professional experience
Work History
Senior Corrections Officer
Texas Department of Criminal Justice, State Jail
Austin
11.1999 - 10.2001
- Supervised daily operations and ensured safety protocols were followed.
- Conducted regular inspections of inmate living areas and facilities.
- Managed inmate behavior through effective communication and conflict resolution.
- Trained and mentored junior staff in corrections procedures and policies.
- Monitored inmate activities to maintain order and security within the facility.
- Prepared detailed reports on incidents, behavior, and facility conditions.
- Collaborated with law enforcement agencies during emergency situations.
- Implemented rehabilitation programs to support inmate reintegration efforts.
- Assisted in developing strategies for managing difficult inmates in accordance with established policies and procedures.
- Facilitated recreational activities for inmates including sports events or movie nights.
- Served as a mentor for new corrections officers providing support and guidance through orientation period.
- Conducted regular inspections of cells and living areas ensuring cleanliness standards are met.
- Supervised inmates in their daily activities and ensured that they abide by the rules and regulations of the correctional facility.
- Provided guidance and counseling to inmates for rehabilitation purposes.
- Maintained records of inmate behavior and incidents to determine appropriate disciplinary action.
- Investigated complaints from inmates regarding mistreatment or abuse from other staff members or fellow inmates.
- Developed effective communication channels among staff members regarding operational matters related to inmate management.
- Participated in crisis intervention training sessions conducted by mental health professionals or senior officers.
- Performed administrative duties such as preparing reports, updating logs, filing documents.
- Conducted regular security checks to ensure safety of staff, inmates, and visitors.
- Monitored inmate visits with family members or attorneys to ensure proper visitation guidelines were adhered to.
- Collaborated with other law enforcement personnel to investigate criminal activities within the facility.
- Intervened during conflicts between inmates to deescalate potentially dangerous situations.
- Enforced security protocols such as head counts, lockdown drills, and searches while on duty shifts.
- Dispensed medication prescribed by medical personnel according to approved protocols.
- Prepared written reports concerning inmate's misconduct.
- Communicated information regarding security, safety and operations through chain of command.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Searched building and grounds, living quarters and work areas for contraband.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Supervised visitation and checked visitors for proper identification and contraband.
- Supervised inmates during day-to-day activities.
Senior Corrections Officer
Texas Department of Criminal Justice, TDCJ
Gatesville
06.1996 - 08.1999
- Supervised daily operations and ensured safety protocols were followed.
- Conducted regular inspections of inmate living areas and facilities.
- Managed inmate behavior through effective communication and conflict resolution.
- Monitored inmate activities to maintain order and security within the facility.
- Trained and mentored junior staff in corrections procedures and policies.
- Collaborated with law enforcement agencies during emergency situations.
- Implemented rehabilitation programs to support inmate reintegration efforts.
- Assisted in developing strategies for managing difficult inmates in accordance with established policies and procedures.
- Facilitated recreational activities for inmates including sports events or movie nights.
- Served as a mentor for new corrections officers providing support and guidance through orientation period.
- Conducted regular inspections of cells and living areas ensuring cleanliness standards are met.
- Supervised inmates in their daily activities and ensured that they abide by the rules and regulations of the correctional facility.
- Attended court hearings representing the correctional facility when needed.
- Provided guidance and counseling to inmates for rehabilitation purposes.
- Investigated complaints from inmates regarding mistreatment or abuse from other staff members or fellow inmates.
Senior Corrections Officer
Bartlett State Jail
Bartlett
12.1995 - 04.1996
Phlebotomist Technician
Clinical Pathology Laboratory
Austin
01.1995 - 11.1995
Laboratory Phlebotomist
Preferred Laboratories
Ann Arbor
02.1992 - 10.1994
- Collected blood samples from patients following safety and procedural protocols.
- Maintained laboratory equipment and ensured proper sterilization procedures were followed.
- Assisted in training new phlebotomists on best practices and techniques.
Traveling Certified Nursing Assistant/LPN Field Nurse
Quality Home Health Care Services of Michigan
Southfield
05.1991 - 09.1992
- Provided compassionate personal care to patients in diverse home settings.
- Assisted patients with daily living activities, enhancing comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Educated patients and families on health management and self-care techniques.
- Collaborated with healthcare teams to ensure coordinated patient care plans.
- Administered medications as directed by healthcare professionals efficiently.
- Ensured a clean, safe environment for clients through diligent housekeeping tasks.
- Performed basic nursing skills such as vital signs, wound care and medication administration.
- Maintained accurate documentation of patient's condition on a daily basis.
- Transported patients to medical appointments and other activities outside of the facility.
- Reported changes in patient's behavior or physical condition to supervisor promptly.
- Ensured proper functioning of medical equipment used for treatment purposes.
- Provided emotional support and encouragement to both patients and families.
- Instructed families on how to properly provide homecare services for the patient.
- Attended continuing education classes related to nursing assistant duties.
- Interacted with family members regarding patient's progress and needs.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Certified Nursing Assistant
Franklin Manor
Southfield
04.1989 - 05.1991
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents at all times.
- Provided emotional support and companionship to enhance resident well-being.
- Followed established safety protocols during patient transfers and mobility assistance.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Education
Phlebotomist - Phlebotomy
Mary Grove College
Detroit , MI 12.1990 - 06.1991
Killeen High School
Killeen , Texas Some College (No Degree) - Practical Nursing
Mary Hardin Baylor
Belton , Texas Skills
- Policy implementation
- Behavior management
- Communication skills
- Training and mentoring
- Emotional intelligence
- Active listening
- Problem solving
- Restraint techniques
- Firearms proficiency
- Mental resilience
- De-escalation techniques
- Behavioral observation
- Crisis management
- Records maintenance
- Detail management
- Vital signs monitoring
- Medication administration
- Care plan coordination
- Patient mobility assistance
- Infection control procedures
- Team collaboration
- Effective communication
- Emotional support provision
- Time management
- Mentoring and coaching
- Patient lifting
- Documenting behaviors
- Toileting assistance
- Shared governance
- Healthcare ethics
- Light housekeeping
- Feeding assistance expert
- Performing patient intakes
- Urinary catheter care
- Maintaining privacy
- Patient assessments
- Colostomy care
- Dressing assistance
- Safety precautions
- Bathing assistance
- Patient care
- Dementia and Alzheimer's care
- HIPAA compliance
- Bedside manner
- Condition monitoring
- Transfer techniques
- Preparing meals
- Compassionate
- Collecting specimens
- Specimen collection
- Patient relations
- Patient-focused care
- Basic life support
- Range of motion exercises
- Family support and assistance
- Recording vital signs
- Ambulation assistance
- Inpatient care
- Interdisciplinary communication
References
References available upon request.
Timeline
Senior Corrections Officer
Texas Department of Criminal Justice, State Jail
11.1999 - 10.2001
Senior Corrections Officer
Texas Department of Criminal Justice, TDCJ
06.1996 - 08.1999
Senior Corrections Officer
Bartlett State Jail
12.1995 - 04.1996
Phlebotomist Technician
Clinical Pathology Laboratory
01.1995 - 11.1995
Laboratory Phlebotomist
Preferred Laboratories
02.1992 - 10.1994
Traveling Certified Nursing Assistant/LPN Field Nurse
Quality Home Health Care Services of Michigan
05.1991 - 09.1992
Phlebotomist - Phlebotomy
Mary Grove College
12.1990 - 06.1991
Certified Nursing Assistant
Franklin Manor
04.1989 - 05.1991
Killeen High School
Some College (No Degree) - Practical Nursing
Mary Hardin Baylor