Veronica Petricciolli
Central City,CO
Summary
Dynamic security and housekeeping professional with extensive experience at Monarch Casino & Resort. Proven ability in incident reporting and maintaining order, while excelling in guest relations. Recognized for training and mentoring staff, enhancing team performance, and ensuring compliance with safety standards. Committed to delivering exceptional service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Unarmed Security Officer
Monarch Casino Resort Spa
Black Hawk, CO
09.2023 - Current
- Monitored premises to ensure safety and security for guests and employees.
- Conducted regular patrols to identify suspicious activities and potential hazards.
- Responded promptly to incidents, ensuring effective communication with law enforcement when necessary.
- Assisted in maintaining compliance with company policies and local regulations.
Public Areas Housekeeping Supervisor
Monarch Casino Resort Spa
Black Hawk, CO
08.2022 - 05.2023
- Supervised daily housekeeping operations ensuring adherence to cleanliness standards.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Coordinated scheduling and task assignments to optimize workforce efficiency.
- Conducted regular inspections to maintain high-quality service levels across all areas.
Housekeeping Runner
Monarch Casino Resort Spa
Black Hawk, CO
04.2022 - 08.2022
- Delivered clean linens and supplies to guest rooms efficiently.
- Assisted housekeeping team in maintaining high cleanliness standards throughout the resort.
- Responded promptly to requests for additional amenities from guests and staff.
- Organized and restocked cleaning carts to ensure readiness for daily operations.
General Labor Construction Worker
PCL Construction
Black Hawk, CO
03.2019 - 12.2021
- Collaborated with team members to maintain clean and organized work areas for enhanced productivity.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated versatility in performing various construction tasks, effectively adapting to changing project requirements and timelines.
- Managed safe and efficient use of tools and equipment on construction sites.
Skills
- Incident reporting
- Maintaining order
- Situational awareness
- Guest relations
- Cleaning and sanitation
- Customer service
- Task assignment
- Training and mentoring
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Unarmed Security Officer
Monarch Casino Resort Spa
09.2023 - Current
Public Areas Housekeeping Supervisor
Monarch Casino Resort Spa
08.2022 - 05.2023
Housekeeping Runner
Monarch Casino Resort Spa
04.2022 - 08.2022
General Labor Construction Worker
PCL Construction
03.2019 - 12.2021