Veronica Phillips
Memphis,TN
Overview
32
32
years of professional experience
Work History
Foreman
City Of Memphis Street Maintenance
Memphis
12.2016 - Current
- Supervised daily operations and workflow of construction projects.
- Coordinated safety training sessions for crew members and subcontractors.
- Managed equipment inspections and maintenance schedules to ensure functionality.
Housekeeper
Memphis Mental Health Institute
Memphis, TN
03.2015 - 06.2017
- Maintained cleanliness and hygiene in patient rooms and common areas.
- Organized and restocked cleaning supplies for efficient service delivery.
- Collaborated with healthcare staff to ensure a safe environment for patients.
- Performed deep cleaning tasks during routine inspections and assessments.
- Followed health and safety protocols to minimize infection risks.
- Assisted in training new housekeeping staff on best practices and procedures.
- Reported maintenance issues promptly to ensure facility upkeep.
- Implemented efficient cleaning schedules to optimize workflow throughout the facility.
Customer Service Representative
Memphis Light Gas and Water
Memphis, TN
04.1993 - 09.2014
- Assisted customers with inquiries regarding utility services and billing issues.
- Processed service requests and coordinated with field technicians for timely resolution.
- Educated customers on energy conservation programs and available utility services.
- Handled escalated complaints, providing solutions to ensure customer satisfaction.
Timeline
Foreman
City Of Memphis Street Maintenance
12.2016 - Current
Housekeeper
Memphis Mental Health Institute
03.2015 - 06.2017
Customer Service Representative
Memphis Light Gas and Water
04.1993 - 09.2014