Veronica Pingleton
Fairfield,TX
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
13
13
years of professional experience
Work History
Retail Store Manager
Breaktime 3
Fairfield , TX
08.2022 - Current
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Coordinated stock replenishment processes as needed based on sales trends.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Performed regular audits to ensure compliance with company standards.
- Recruited, trained and managed a team of 20+ employees.
- Established weekly and monthly goals for sales staff to achieve desired results.
Retail Store Manager
CEFCO #29
Fairfield , TX
02.2018 - 08.2022
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Coordinated stock replenishment processes as needed based on sales trends.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
Medical Technologist
UTMB Correctional Care
Tennessee Colony, TX
09.2011 - 02.2018
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Maintained accurate medication records for each patient.
- Administered oral medications to patients in accordance with doctor's orders.
- Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
- Observed patients for adverse reactions to medications or treatments.
- Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
- Verified the identity of the patient receiving medication prior to administration.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Instructed patients on proper self-administration of medications when applicable.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Attended continuing education classes related to medication administration topics.
- Monitored vital signs during medication administration to quickly identify complications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Initiated oxygen and administered life-saving drugs in emergency situations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Liaised with nursing staff to prepare and administer prescribed medications to patients.
Skills
- Retail Employee Training
- Store Opening and Closing
- Hiring and Training
- Cost Control
- Goal Setting
- Problem-Solving
- Stockroom Management
- Performance Monitoring
- Profit and Loss Management
- Shift Scheduling
- Retail Operations
- Coaching and Mentoring
- Inventory Control
- Quality Assurance Mindset
- Highly Motivated
- Resourceful Nature
- Dependable and Reliable
- Employee Scheduling
- Loss Prevention
- Safety Mindset
- Decision-Making
- Store Maintenance
- Friendly and Outgoing
- Detail Oriented
- Budget Administration
- Staff Management
- Upselling and Cross Selling
Timeline
Retail Store Manager
Breaktime 3
08.2022 - Current
Retail Store Manager
CEFCO #29
02.2018 - 08.2022
Medical Technologist
UTMB Correctional Care
09.2011 - 02.2018
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