Veronica Pollard
Washington,DC
Summary
Well-qualified Leadership Executive with 20+ years’ experience in the educational nonprofit management sector; with the ability to maintain strong relationships, and a focus on families, high schools, college, and university relations.
Overview
27
27
years of professional experience
Work History
High School Business and Technology Teacher
Prince Georges County Public Schools
01.2019 - Current
- Teach five high school business and technology classes per day
- Define goals, benchmarks, and put metrics in place to track outcomes for students and partners
- Maintain confidential, accurate written, and computer-based student files
- Facilitate student retention strategy development and training meetings
- Provide confidential case management for students exhibiting attendance, disciplinary, academic, and/or personal problems
- Complete comprehensive assessments and develop education plans to identify barriers to education
- Manage separate case files for low-income students who were identified as homeless or at risk of becoming homeless
- Use Canvas and other applications for assignments and parent review.
Owner/Director/Student and Family Advocate (retired)
Destination College Network, Inc.
01.1999 - 01.2019
- Non-profit educational organization working in partnership with schools, government agencies, local businesses, the courts, and families
- Raised funds through grant writing, fund raisers, in-kind gifts, and donations to support the organization
- Conducted field training to internal and external partners to enhance opportunities, reducing turnover by 20% and immediately increasing productivity
- Collaborated with stakeholders that included Child and Family Services, the courts, staff, families, and community organizations to assist with getting students through high school
- Connected households to services to support long term self-sufficiency as well as advocate on their behalf with landlords, social service agencies, and other service providers
- Conducted 3-day field training sessions on mentoring and tutoring techniques which also covered workshops on policies and procedures, including Code of Student Conduct
- Established entrepreneurship club that allowed students to share resources and engage in regular activities including lectures, tours, idea pitching contests and networking opportunities.
Independent Contractor
Child & Family Services
01.2001 - 01.2015
- DC Government Agency that provides information on adoption, foster care, and child protective services
- Consults with school personnel to resolve grade, residency, and attendance issues
- Maintained confidentiality regarding student information and shared such information in accordance with CFSA, DC and PGCPS procedures
- Ensure that students who were involved in the juvenile justice system were appropriately placed in group and alternative homes
- Conducted home and community visits to develop strong partnerships with students and parents/guardians
- Provided guidance to students and parents/guardians to promote positive behaviors, increase attendance, improve academic achievement to increase the graduation rate
- Referred and presented attendance cases to Interagency Council and the court system to address truancy issues.
Education
Master of Science Degree - Business Administration
Strayer University
Bachelor of Science Degree - Business Administration
Delaware State University
Skills
- Microsoft Office: PowerPoint, Excel, Outlook, Publisher, and Access
- Human Resource Information System (HRIS)
- Video Conferencing Platforms
- Web browser
- Excellent written and oral communication skills
- Exceptional facilitator, coach, and trainer
- Excellent problem-solving skills while developing innovative solutions
Accomplishments
- Wrote multiple grants and contracts securing millions of dollars for my organization and others.
- Read a multitude of grants to determine the awardee.
- Business start-up, to include, securing 501(c)(3), scholarships, incorporation documents and other legal papers to comply with the laws of DC and Maryland in operating a business in both jurisdictions.
- Thorough knowledge of federal regulations, state laws, state COMAR regulations, PGCPS and District of Columbia policies and procedures to ensure adherence to the rights and responsibilities of students, parents, and school system personnel.
- Facilitated workshops on creative problem solving and conflict resolution.
- Proficiency in collecting, reviewing, and analyzing data to determine students' needs to assist with providing appropriate interventions and/or programs.
- Managed an internship and summer project in the DMV, which was completed under budget, and the remaining contract funds allowed for a graduation ceremony.
- Strong ability to work independently and as a team player while exercising mature judgment.
- Ability to work with and among groups of diverse populations.
Employer
Housing Counseling Services (HCS)
Cover Letter
After reading the job announcements for a Case Manager, I feel that I will be a perfect fit for this position; because I bring a wealth of education, skills, qualifications, and resources to the table. I am currently a high school business and technology teacher (looking for a career change) that provides case management daily, where confidentiality is paramount. I hold a master’s degree in business administration and have developed relationships with multiple stakeholders in the nonprofit sector, government entities, community leaders, schools, parents, students, and others over the years. These relationships have enhanced my life on multiple levels and have proven to be invaluable. I am confident I will contribute the same level of professionalism as a member of your team at HCS, because my strategic vision, strong record of leadership, and ability to communicate effectively with all stakeholders, align well with the position. To provide you with details concerning my qualifications and accomplishments, my resume is attached. I look forward to a meeting to discuss our mutual interests and the results you can expect from me. Respectfully, Veronica A. Pollard
Employeraddress
2410 17th Street, NW, Washington, DC, 20009
Personal Information
Title: Case Manager
Timeline
High School Business and Technology Teacher
Prince Georges County Public Schools
01.2019 - Current
Independent Contractor
Child & Family Services
01.2001 - 01.2015
Owner/Director/Student and Family Advocate (retired)
Destination College Network, Inc.
01.1999 - 01.2019
Master of Science Degree - Business Administration
Strayer University
Bachelor of Science Degree - Business Administration
Delaware State University