Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Veronica Pollaski

Howard City

Summary

Dynamic professional with experience at Weller Auto Parts, excelling in order processing and logistics. Proven ability in improving operations and effective driver communication. Skilled in data entry and monitoring field personnel, ensuring seamless workflow and client satisfaction. Committed to fostering positive relationships and enhancing team performance in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Dispatcher

Weller Auto Parts
03.2019 - 04.2025
  • Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
  • Helped with production, and quality checks on all parts.
  • Also checked in any parts that came in from other vendors.

Direct Support Professional

Spectrum Community Services
03.2016 - 03.2019
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Developed and implemented individualized care plans to meet individual needs of each client.

Sales Staff Member

Menards
08.2013 - 11.2015
  • Met existing customers to review current services and expand sales opportunities.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Developed, maintained and utilized diverse client base.

Education

High School Diploma -

Tri County Highschool
Howard City MI
05-2002

Skills

  • Driver communication
  • Monitoring field personnel
  • Improving operations
  • Work order management
  • Data entry
  • Call handling

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • I was able to step into any position to help when someone wasnt able to.
  • Stepped in many times as acting manager when they were out for medical reasons.
  • Clean and efficient work space

Timeline

Dispatcher

Weller Auto Parts
03.2019 - 04.2025

Direct Support Professional

Spectrum Community Services
03.2016 - 03.2019

Sales Staff Member

Menards
08.2013 - 11.2015

High School Diploma -

Tri County Highschool

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