Veronica Price
Customer Service Representative
Warden,WA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Also I have over 13 years of customer service experience in an number of areas other than the food industry. I have five years in total of management experience as well.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Sandwich Artist
SUBWAY®Restaurants
Whitefish, MT
01.2022 - 04.2022
- Assisted customers in choosing menu items by providing food complementing information.
- Shared information with customers about menu items, preparation methods and ingredients.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Greeted guests, promoted specials and took orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Server
Pizza Hut
Columbia Falls, MT
08.2021 - 01.2022
- Upsold high-profit items such as appetizers and drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
Server
Tien's Place Oriental Dining
Columbia Falls, MT
09.2019 - 12.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Quincy High School
Quincy, WA 09.2008 - 06.2012
No Degree - Nursing
Big Bend Community College
Moses Lake, WA 05.2001 -
No Degree - Small Business Administration And Management
Flathead Valley Community College
Kalispell, MT 05.2001 -
Skills
Menu memorization
Timeline
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 04.2022
Server
Pizza Hut
08.2021 - 01.2022
Server
Tien's Place Oriental Dining
09.2019 - 12.2020
High School Diploma -
Quincy High School
09.2008 - 06.2012
No Degree - Nursing
Big Bend Community College
05.2001 -
No Degree - Small Business Administration And Management
Flathead Valley Community College
05.2001 -