Veronica Puglisi
Dallas,TX
Summary
I have developed strong leadership and program management skills in structured environments. . My experience is quite aquatic based but I believe the knowledge I've gained will prove useful in a new field as well.
Overview
3
3
years of professional experience
Work History
Aquatic Coordinator
YMCA of Metropolitan Dallas
06.2023 - Current
- Developed and implemented aquatic programs for diverse age groups and skill levels.
- Trained and supervised lifeguard staff to ensure safety and compliance with regulations.
- Coordinated schedules and staffing for swim lessons, camps, and special events.
- Monitored aquatic facilities for cleanliness, safety hazards, and maintenance needs.
- Developed strong relationships with local schools, fostering collaborations for swimming lessons and other aquatic activities.
- Enhanced swimmer safety by implementing effective emergency response procedures and staff training.
- Collaborated with community partners to enhance program offerings and outreach initiatives.
- Streamlined registration processes to improve participant experience and operational efficiency.
General Manager
SafeSplash
09.2024 - 01.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Facilitated training programs for new staff.
- Implemented safety protocols to maintain compliance with industry standards and regulations.
- Oversaw scheduling and staffing needs to optimize resource allocation and workflow efficiency.
- Improvising new techniques to market and advancing in ways to keep retention.
Aquatic Manager
Hilton Anatole Hotel
02.2023 - 09.2023
- Managed daily operations of aquatics facility, ensuring safety and cleanliness standards met.
- Trained and hired lifeguards.
- Managed staff scheduling
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs.
Education
GED -
Careers Institute of America
Farmers Branch, TX08.2020
Timeline
General Manager
SafeSplash
09.2024 - 01.2025
Aquatic Coordinator
YMCA of Metropolitan Dallas
06.2023 - Current
Aquatic Manager
Hilton Anatole Hotel
02.2023 - 09.2023
GED -
Careers Institute of America