Managed over 150 accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
Participated actively in networking events and trade shows, representing SBT professionally and expanding its reach within target markets.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Executive
Keystone Dental Group
01.2022 - 10.2023
Oversaw 500+ accounts within the designated territory
Consistently hit and exceeded Sales KPI goal by 15% average MoM (Month over Month)
Established new accounts through cold calling and field visits to prospect clients
Built client relationships through in-office visits to evaluate requirements, demonstrate product offerings, and propose strategic solutions for their business needs
Managed territory budget to support the development of regional and territory leads
Assisted in product marketing through product placement and visual merchandising
Received 100% Club award for achieving 131.5% of 2022 total year quota goal.
Inside Sales Account Manager
Keystone Dental Group
05.2019 - 01.2022
Oversaw all accounts within the US Northeast Region
Managed pipeline, segmentation, and accurate forecasting for all assigned accounts
Analyzed Market research and competitors to identify new business opportunities to expand product and service adoption
Supported Account Executives with contract negotiations by generating competitive quotes to enroll new and retain existing clients
Executed clients orders and contract closures
Evaluated new hire and entry-level peers’ skill sets for targeted coaching to help achieve key KPI goals
Received the ‘Top Inside Sales Award’ for 2020 & 2021
Received 100% Club award for achieving 105.6% of 2021 total year quota goal.
Customer Service Advisor
Keystone Dental Group
08.2017 - 05.2019
Supported over 80+ calls daily, to resolve product and service issues by providing accurate and appropriate solutions while delivering exceptional customer service experience
Recorded and maintained new and existing client account information
Ensured customers’ data integrity and security when dealing with Personally Identifiable Information (PII) and payment information
Received the ‘Inspirational Award’ for being the top performer in 2018.