Hi, I’m
VERONICA RAMIREZ
Bradford, Haverhill,MA
Summary
Resourceful Professional offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver. Highly committed with hardworking mentality.
Overview
21
years of professional experience
1
Certification
Work History
U.S. Attorney's Office
Paralegal
11.2005 - 11.2014
Job overview
- Assisted unit with all aspects of litigation
- Compiled evidence and prepared it for discovery and trial exhibits.
- Completed writs and subpoenas
- Organized information and documents for use at hearings and trial
- Transcribing of audio tapes
- Review evidence, Manage and Maintain case files, Exhibit preparation for trial or hearings.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Researched state statutes, decisions, legal articles, codes and documents.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
- Contacted key witnesses to testify at court hearings.
- Directed and coordinated service of subpoenas and scheduling of depositions for several legal professionals.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials and contracts.
- Contributed to, maintained and updated online data repositories for accessibility and to reflect firm standards.
- Completed electronic court filings at state and federal levels.
- Maintained litigation database and document organization for criminal cases.
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Managed exhibits, evidence and data related to criminal legal proceedings.
- Prepared, indexed and developed exhibits such as trial exhibits.
- Created visual displays such as timelines, graphs and PowerPoint slides to explain complex concepts during trials.
- Assisted attorneys with reviewing and organizing witness reports.
- Handled electronic court filings and coordinated court activities.
- Assisted up to 10 lawyers at time.
MYSTIC VALLEY ELDERLY SERVICES
Integrated Care Coordinator
11.2019 - Current
Job overview
- Provide care planning, coordination and advocacy to MassHealth members with complex healthcare needs who are enrolled in an accountable Care Organization or Managed Care Organization plan
- Coordination, and advocacy for consumers and their caregivers
- Employ a person-centered, interdisciplinary approach in working with the individual, his/her family, other caregivers, and medical and behavioral health providers to promote successful community living and integrated care and to ensure quality and continuity of care for patients enrolled in an Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan
- Consults and collaborates with all agency departments, and plays a crucial role in linking older adults, persons living with disabilities, and their families to the appropriate goods and services.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Supported patient care excellence via planning and interpretation of programs.
- Completed resident assessments in accordance with current regulations and guidelines.
- Built strong relationships with clients to deliver emotional support and companionship.
- Conferred with supervisor to discuss patient condition and medical care.
FIDELITY HOUSE
Program Manager
03.2016 - 11.2019
Job overview
- Responsible for providing program oversight including medical and clinical supervision like clinical service delivery, contract compliance, maintenance of client records, public relations, compliance with local, state, and federal regulatory requirements
- Manage all program funds according to established accounting policies & procedures, ensure all financial records are kept up to date
- Work with individuals on their ISP Goals as well as preparing and attend ISP meetings
- Liaise with the Executive Director to recruit, interview and select well-qualified program staff
- Supervise direct care staff on the implementation of support services
- Established and implemented a performance management process for all program staff
- Evaluate & administer quarterly, six month and yearly supervision to staff
- Conduct weekly staff meetings and housing inspections to ensure compliance and that all repairs or corrections are made.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Program Assistant/Skills Instructor
02.2015 - 03.2016
Job overview
- Assist and guided each individual in developing skills in all areas of community living including self-care, household task and socialization
- Maintained accurate records of Household account, that invoice forms and receipts for purchase are submitted to the proper party
- Ensured routine medical and dental care is provided in collaboration with Program Director
- Monitor medication supplies and coordinate ordering and delivery of medications.
Macaluso & Associates
Paralegal
03.2000 - 11.2003
Job overview
- Assisted Attorney in all aspects of litigation management
- Conducted investigations and interview clients
- Prepared several legal documents, such as, Notice of Claims, Summons and Complaints, Notice of Claims and other legal forms
- Requested and reviewed medical records
- Filed documents in court and obtain documents from court when required
- Open claims with Insurance Companies
- Prepared clients for Depositions and discussed status of their case
- Worked on calendars, answer phone
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
- Contacted key witnesses to testify at court hearings.
- Directed and coordinated service of subpoenas and scheduling of depositions for several legal professionals.
- Drafted, signed and certified key legal documents for judicial review.
- Analyzed evidence gathering and presentation, client counseling, and jury selection methods processes for civil litigation.
Education
MERCY COLLEGE
Bachelor Degree from Criminal Justice
2003
BRONX COMMUNITY COLLEGE
Associate Degree from Paralegal Studies
2002
Skills
- Google Data Analysis (2022)
- Microsoft Word
- PowerPoint
- Excel
- Lexis/Nexis, Ipro, LIONS
- Sanctions, Concordance CPR/FIRST AID Map Certified
- Litigation Support
- Community Resource Information
- Case Management
Certification
- Professional Certificates Google Data Analysis (2022)
- Online Course-Coursera Data Analyst-Python, Excel, SQL, Power BI (2022) Online Course-Udemy
- Introduction to Coding Front End Development (2022) Online Course-She Codes
- Community Health Worker (December 16, 2021)
- Certified Goal Attainment Coach-Certificate #: 756347
- Master Spirit Life Coach-Certificate #: 756347-2 Case
- Management Certificate (2021) Online Course-Boston
- University Interdisciplinary Certificate (2021) Online
- Course-Boston University Mobile Operating System
- (2020) Online Course-Quinsigamond Community
- College Windows Client Operating System (2020)
- Online Course-Quinsigamond Community College
- Operating Systems and You (2019) Online Course-
- Becoming a Power User by Google on Coursera.
- The Bits and Bytes of Computer Networking (2018)
- Online Course-Google on Coursera. Technical Support Fundamentals
Additional Information
- JULY , 2004 Award for invaluable and dedicated contribution to the conviction of Bonanno Family boss Joseph Massino
- DECEMBER 2005 Special Recognition award for dedicated and Exemplary service on behalf of the District
- DECEMBER 2006 Award for Outstanding Support for Criminal Litigation MARCH 2007 Award for outstanding contribution in the prosecution of United States v. Shahawar Matin Siraj OCTOBER 2007
- Certificate of Appreciation in recognition and sincere appreciation for the notable contributions and professional efforts in the successful prosecution of the “Mallay Enterprise” JANUARY 2008
- Certificate of Appreciation for efforts and superior contributions to the law enforcement in the successful prosecution of United States v. Ronald Mallay APRIL 2009
- Award for dedication, determination & Professionalism in dismantling the Price/Pressley Drug Trafficking Organization FEBRUARY 2013
- Award for extraordinary efforts in securing our Nation’s Security, at home and abroad, in the investigation and prosecution of Betim Kaziu APRIL 2013
- Award for dedication, and selfless partnership in the successful prosecution of Agron Hasbajrami and the Global War on Terrorism NOVEMBER 2014
- Federal Prosecutor Award in recognition of your professional contribution and commitment to excellence in the prosecution of U.S. v. Ronell Wilson DECEMBER 2014 In recognition and appreciation and dedicated public service and outstanding efforts in the prosecution of U.S. v. Ronell Wilson
Languages
Spanish
Professional Working
Timeline
Integrated Care Coordinator
MYSTIC VALLEY ELDERLY SERVICES
11.2019 - Current
Program Manager
FIDELITY HOUSE
03.2016 - 11.2019
Program Assistant/Skills Instructor
02.2015 - 03.2016
Paralegal
U.S. Attorney's Office
11.2005 - 11.2014
Paralegal
Macaluso & Associates
03.2000 - 11.2003
MERCY COLLEGE
Bachelor Degree from Criminal Justice
BRONX COMMUNITY COLLEGE
Associate Degree from Paralegal Studies
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