Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Ramirez

Moreno Valley,CA

Summary

Compassionate In-Home Supportive Services Provider with professional experience in providing high-quality home care to clients. Possess strong interpersonal skills and ability to handle sensitive situations, while maintaining strict confidentiality. Have successfully assisted clients with daily living activities, ensuring comfort and safety at all times. Proven adaptability to new technology utilized in medical care.

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

Overview

23
23
years of professional experience

Work History

In Home Supportive Services

IHSS Public Authority
Moreno Valley, California
08.2024 - Current
  • Provided in-home personal care services such as bathing, dressing and grooming to elderly clients.
  • Assisted with meal preparation, medication reminders, light housekeeping and laundry for the clients.
  • Transported clients to medical appointments and other errands as required.
  • Maintained accurate records of client activities, medications administered, vital signs and any changes in health status.

Certified Nursing Assistant

Windsor Regional Hospital
Long Beach, California
03.2006 - 07.2010
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.

Certified Nursing Assistant

Hollenbeck palms
Los Angeles, California
10.2004 - 11.2006
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or strher.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.

JCPenney

JCPenney
Los Angeles, CA
10.2001 - 12.2005
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Roosevelt High School
Los Angeles, CA
06-2004

Skills

  • Errand running
  • Medication Management
  • Recreational Activities
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Behavioral Management
  • Meal Preparation
  • Compassionate Caregiving
  • First Aid Training
  • Emotional Support
  • Appointment Scheduling
  • Documentation
  • First aid and safety
  • Patient Care
  • [State] Driver's License
  • Light Housekeeping
  • Housekeeping
  • Cash Handling
  • Customer Service
  • Merchandise Restocking
  • Cash Register Operation
  • Customer Assistance
  • Returns processing

Timeline

In Home Supportive Services

IHSS Public Authority
08.2024 - Current

Certified Nursing Assistant

Windsor Regional Hospital
03.2006 - 07.2010

Certified Nursing Assistant

Hollenbeck palms
10.2004 - 11.2006

JCPenney

JCPenney
10.2001 - 12.2005

High School Diploma -

Roosevelt High School
Veronica Ramirez