Veronica Ramirez
Brownsville,TX
Summary
Dynamic professional with extensive experience at Cameron County Tax Office, recognized for enhancing customer satisfaction and reducing data entry errors through meticulous attention to detail. Proven ability in multitasking and organizational skills, complemented by proficiency in Microsoft Office and effective communication. Committed to improving office efficiency and supporting team success.
Overview
12
12
years of professional experience
Work History
Clerk III
Cameron County Tax Office
04.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Edited and proofread documents for accuracy and completeness.
Secretary Manager
Red's Seafoods LLC
09.2016 - 04.2023
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Improved cost management by negotiating favorable contract terms with vendors and suppliers.
- Resolved conflicts among team members by acting as a mediator and facilitating open communication between all parties involved.
Clerk
Brownsville ISD
08.2013 - 09.2016
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
No Degree - Business Administration And Management
Texas Southmost College
Brownsville, TXGED -
Hanna High School
Brownsville, TX04-2004
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Basic accounting
- Peer relationships
- Handling payments
- Scanning and copying
- Multitasking
- Multitasking Abilities
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Organizational skills
- Flexible and adaptable
- Microsoft office
- Data entry
- Document review
- Basic bookkeeping
Languages
Spanish
Professional Working
Timeline
Clerk III
Cameron County Tax Office
04.2023 - Current
Secretary Manager
Red's Seafoods LLC
09.2016 - 04.2023
Clerk
Brownsville ISD
08.2013 - 09.2016
No Degree - Business Administration And Management
Texas Southmost College
GED -
Hanna High School
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