Veronica Ramos
Gainesville
Summary
Personable and detail-oriented with passion for providing exceptional customer service. Understands importance of maintaining welcoming atmosphere and has strong organizational and multitasking skills. Ready to contribute to positive dining experience and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front of House Server
Tijuana Flats
11.2023 - 04.2024
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
Sales Associate
Urban Outfitters, Inc.
12.2022 - 07.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Seasonal Sales Associate
Tilly's
07.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Journalism
University of Florida
Gainesville, FL05-2027
Skills
- Sense of urgency
- Guest relations
- Adaptable and flexible
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Front of House Server
Tijuana Flats
11.2023 - 04.2024
Sales Associate
Urban Outfitters, Inc.
12.2022 - 07.2023
Seasonal Sales Associate
Tilly's
07.2021 - 10.2021
Bachelor of Science - Journalism
University of Florida
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