VERONICA RASCON
Avondale,AZ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable and a leader that blends organizational, technical and motivation tactics to positively impact company success. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
23
23
years of professional experience
Work History
Office Manager
Montoya Tax & Accounting LLC.
01.2009 - Current
- Maintain 25 - 30 accounting accounts up to date with recordkeeping and report regeneration on monthly basis.
- Maintain 15-20 payroll accounts with issuing checks, printing reports and scheduling payments to different governmental departments on weekly basis.
- Maintain and filing sales reports (TPT) for clients on monthly basis.
- Prepare and filing income tax returns for tax clients on yearly basis.
- Oversee office activities by answering phone calls and assisting walking clients with questions.
- Establish workflow processes, monitored daily productivity and implementing modifications to improve overall performance for business.
- Communicate in daily basis to owner all pertinent information of business.
REALTOR
Homesmart Realty Group
04.2004 - 06.2007
- Assisted buyers with finding ideal homes by assessing needs and guided clients with process of purchasing real state.
- Coordinated appointments to show buyers prospective homes.
- Wrote contracts to outline sales and purchases of properties.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Established positive flow of communication with agents, clients and personnel involved in closing transactions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Assistant Team Leader
ACS Services
02.2000 - 03.2004
- Assisted to managed team workload of financial aid applications for new students to University of Phoenix to reach production targets.
- Delegated daily tasks, addressed team questions, answered emails from other teams and resolved applications issues.
- Assisted to supervised 15 to 20 co-workers.
- Covered shift shortages on Saturdays many times to keep production schedule on time.
- Assisted preparing materials and outline for weekly team meeting.
Education
Bachelor of Science - Finance
Arizona State University
Tempe, AZ05.2001
Skills
- Workflow Planning
- Leadership Support
- Excellent Multitasking Abilities
- Biweekly Payroll Processing
- Email Correspondence
- Sales Tax Filings
- Cash Flow and Reconciliation
- Account and Ledger Reconciliations
- Profit and Loss Statements
- Income Tax Preparation
- Excellent Costumer Service
- Computer Skills (Peach tree, Microsoft Office, Drake)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
Office Manager
Montoya Tax & Accounting LLC.
01.2009 - Current
REALTOR
Homesmart Realty Group
04.2004 - 06.2007
Assistant Team Leader
ACS Services
02.2000 - 03.2004
Bachelor of Science - Finance
Arizona State University
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