Veronica Reyes
New Home
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Credentialing Coordinator - Medical Staff Office
University Medical Center
09.2022 - Current
- Streamlined the credentialing process by implementing an efficient tracking system for medical staff applications.
- Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
- Enhanced the organization''s reputation through meticulous maintenance of accurate, up-to-date records on all affiliated providers.
- handle incoming/outgoing mail, answer phones, forward calls, credit card reconciliation, data entry, order supplies, pay invoices, prepare board and MPIP letters each month. Work provider files for Pediatrics and Pathology. Set up credentials meetings, via teams or in person.
Department Assistant -Medical Staff Office
University Medical Center
06.2022 - 09.2022
- handle incoming/outgoing mail, answer phones, forward calls, credit card reconciliation, data entry, order supplies, pay invoices
Health Unit Coordinator
University Medical Center
04.2018 - 06.2022
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
Sales Associate
Dollar General
05.2017 - 12.2017
- Do end of night tills, close store, stock, receive, cashier.
Administrative Assistant
Lubbock Christian University
01.2012 - 09.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
AT&T
09.2004 - 07.2011
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Legal Assistant
Ratzke & Associates, P.L.L.C
01.2002 - 09.2004
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Customer Service Representative
Sun Supply
09.1999 - 05.2002
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating placing orders.
Education
Bachelor of Science - Business Administration
Wayland Baptist University
Lubbock, TX12.2023
Associate of Arts -
South Plains College
Levelland, TX05.2022
IBC Cosmetology
Lubbock, TX2002
High School Diploma -
Springlake-Earth High School
05.1995
Skills
- Operation of multi-line phone, operation of various office equipment, data entry, filing customer service, inventory, printing, shipping and receiving, collections, 10-key and general office duties
- Computer skills
- Microsoft Word, Word Perfect, Excel and basic computer skills
- Confidential Records Management
- Business Correspondence
- Credentialing Policies
- Credentialing Requirements
- Credential Verification
- Office Operations
- Credentialing Documentation
- Clerical Support
- Microsoft Office
- Purchase Orders
- Office Meetings
- Travel Arrangements
Timeline
Credentialing Coordinator - Medical Staff Office
University Medical Center
09.2022 - Current
Department Assistant -Medical Staff Office
University Medical Center
06.2022 - 09.2022
Health Unit Coordinator
University Medical Center
04.2018 - 06.2022
Sales Associate
Dollar General
05.2017 - 12.2017
Administrative Assistant
Lubbock Christian University
01.2012 - 09.2019
Customer Service Representative
AT&T
09.2004 - 07.2011
Legal Assistant
Ratzke & Associates, P.L.L.C
01.2002 - 09.2004
Customer Service Representative
Sun Supply
09.1999 - 05.2002
Bachelor of Science - Business Administration
Wayland Baptist University
Associate of Arts -
South Plains College
IBC Cosmetology
High School Diploma -
Springlake-Earth High School
Similar Profiles
MICHELLE JONESMICHELLE JONES
LVN Floor Nurse at University Medical CenterLVN Floor Nurse at University Medical Center
Suraphel HaileSuraphel Haile
Nursing Assistant at University Medical CenterNursing Assistant at University Medical Center
Brittany Monk LindseyBrittany Monk Lindsey
Medical Intensive Care Unit (ICU) Registered Nurse at University Medical CenterMedical Intensive Care Unit (ICU) Registered Nurse at University Medical Center
Joshua VelaJoshua Vela
Medical Scribe at University Medical CenterMedical Scribe at University Medical Center
Dimitri CorreaDimitri Correa
Social Media Manager/Event Coordinator at Bricks and Minifigs LubbockSocial Media Manager/Event Coordinator at Bricks and Minifigs Lubbock