Veronica Reyes
Los Angeles,CA
Summary
Hard-working Business Administration - Finance majoring (3.5 GPA) currently attending Los Angeles Trade Tech, with 9+ years of work experience. Aiming to learn fast and find conflict resolution, customer communications, and customer retention skills to successfully fill the open role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Sales
My Wireless AT&T
06.2023 - Current
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting solutions to their needs.
- Monitored inventory levels closely, to prevent product shortages during peak demand periods.
- Supported staff with training, guidance and confident leadership.
- Assisted sales team with completing customer transactions and managing issues.
SALES REPRESENTATIVE
Metro by T-Mobile
08.2017 - Current
- An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
- I learned how to resolve all customers request and inquiries
- Exceeded sales being #1 sales rep for 6 months straight
- Retained more management experience
- Plan and execute strategies to drive sales and reach monthly goals
- Responsible for supervision of every aspect of store
- As head cashier, responsibilities would include ensuring 100% customer satisfaction
- Managing every cashier shortages, maintain store clean, facing the store
- While being in the Accounting Booth I would be in charge of cashing checks, bank deposits, money gram, money orders, scratchers, manage store shortages, cashier shortages, accounting booth shortages, bundling money, in charge of pickups and drops, billing, reports for sending and receiving money, lotto inventory, coin star inventory, and scratchers inventory.
Accounting Booth Clerk
Superior Grocers
06.2015 - 01.2017
- While being in Accounting Booth the responsibilities would to be in charge of cashing checks, bank deposits, money gram, money orders, scratchers, manage store shortages, cashier shortages, accounting booth shortages, bundling money, in charge of pickups and drops, billing, reports for sending and receiving money, lotto inventory, coin star inventory, and scratchers inventory.
- Managed wait times efficiently during peak hours by quickly processing transactions without sacrificing quality of service.
- Enhanced customer experience by efficiently managing booth operations and providing prompt assistance.
Education
Bachelor of Arts - Business Administration
LOS ANGELES TRADE TECH
Los Angeles, CA06.2026
Skills
- Customer service
- Money handling
- Problem solving
- Perseverance and motivation
- Accounting
- Billing
- Cashier
- Customer satisfaction
- English
- Inventory
- Managing
- Money
- Sales
- Hard-working
- Conflict resolution
- Lead Qualification
References
- Erika Villaruel, Store Owner, Metro By-T-Mobile, (213) 909-4929, erika.mcunlimited@yahoo.com
- Jorge Medina, Store Manager, Superior Grocers, (323) 750-1575, Jorgemedina.44@yahoo.com
- Jessica Martinez, Store Manager, AT&T , (714) 791-4917, jessicaguadalupem88@gmail.com
Timeline
Assistant Manager of Sales
My Wireless AT&T
06.2023 - Current
SALES REPRESENTATIVE
Metro by T-Mobile
08.2017 - Current
Accounting Booth Clerk
Superior Grocers
06.2015 - 01.2017
Bachelor of Arts - Business Administration
LOS ANGELES TRADE TECH
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