Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Veronica Rincon

Jacksonville,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Deli Clerk

Publix
04.2023 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Waitress /Caregiver

Grand Living
08.2020 - 05.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Assisted disabled clients to support independence and well-being.
  • Provided compassionate and patient-focused care to cultivate well-being.

Daycare Attendant

Bailey's Inc
10.2017 - 06.2020
  • Developed age-appropriate activities and crafts to engage children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Provided emotional support and guidance to children during difficult times.
  • Encouraged children to develop healthy social and emotional skills.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Liaised with parents and guardians to discuss child progress.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play..

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL
05.2020

Skills

  • Interactive Communication Skills
  • Teamwork and Collaboration
  • Organization and Time Management
  • Customer Needs Assessment
  • Hospitality Service Expertise
  • Verbal and Written Communication
  • Compassionate Client Care
  • Clean Living Spaces
  • Bilingual - Fluent in Spanish

Timeline

Deli Clerk

Publix
04.2023 - Current

Waitress /Caregiver

Grand Living
08.2020 - 05.2023

Daycare Attendant

Bailey's Inc
10.2017 - 06.2020

High School Diploma -

Sandalwood High School

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Veronica Rincon