Veronica Rios
San Juan,TX
Summary
Dedicated Home Care Provider with a proven track record at South Texas Homecare, delivering compassionate caregiving and enhancing clients' quality of life. Skilled in patient care and meal preparation, I foster trusting relationships through active listening and effective communication, ensuring comfort and safety while maintaining meticulous health records.
Overview
6
6
years of professional experience
Work History
Home Care Provider
South Texas Homecare
03.2018 - 06.2024
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, medication management, and meal preparation to enhance quality of life.
- Maintained accurate records of client health status and care plans for effective communication with healthcare teams.
- Developed trusting relationships with clients through active listening and respectful communication techniques.
Customer Service Representative
AnswerOne Inc. and
01.2023 - 12.2023
- Assisted customers with inquiries, providing accurate information and support.
- Learned and utilized company systems to process orders efficiently.
- Responded to customer complaints, ensuring timely resolution and satisfaction.
- Engaged with customers through various channels, maintaining professionalism and empathy.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
PSJA BEARS
Pharr, TX05-1992
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
AnswerOne Inc. and
01.2023 - 12.2023
Home Care Provider
South Texas Homecare
03.2018 - 06.2024
High School Diploma -
PSJA BEARS
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