Veronica Rivera
Orange Grove,TX
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist-Student Enrollment Center
Del Mar College
07.2025 - Current
- Managed front desk operations, ensuring efficient check-in and checkout processes for visitors.
- Ensured that documents that students submitted were successfully implemented into our records system.
- Provided potential students with information to aid the process of getting into school
- Coordinated appointments and meetings, maintaining accurate scheduling for staff and faculty.
- Trained new receptionists on office procedures, enhancing team efficiency and service quality.
- Developed and implemented improved filing systems for student records, increasing accessibility and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Federal Work Study Student
Del Mar College
01.2023 - 05.2025
- Provided exceptional customer service to students, faculty, and staff by addressing inquiries promptly and accurately.
- Managed office inventory, reducing costs through consistent monitoring and effective communication with suppliers.
- Assisted in the planning and execution of campus events, resulting in increased student engagement and satisfaction.
- Assisted in organizing academic events and workshops to enhance student engagement.
- Collaborated with faculty to streamline communication channels for course information dissemination.
Member Specialist
Sams Club
11.2021 - 08.2022
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Educated members on available benefits and resources, increasing utilization of services provided.
Sales Associate
Torrid, Outlets at Corpus Christi Bay
10.2018 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Bath and Body Works, La Palmera
04.2021 - 09.2021
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Orange Grove High School
Orange Grove05.2018
Associate of Arts - Sociology
Del Mar College
Corpus Christi, TX05-2025
Skills
- Computer Skills
- Communication
- Time Management
- Teamwork
- Ability to Work Under Pressure
- Writing and editing
- Attention to detail
Timeline
Front Desk Receptionist-Student Enrollment Center
Del Mar College
07.2025 - Current
Federal Work Study Student
Del Mar College
01.2023 - 05.2025
Member Specialist
Sams Club
11.2021 - 08.2022
Sales Associate
Bath and Body Works, La Palmera
04.2021 - 09.2021
Sales Associate
Torrid, Outlets at Corpus Christi Bay
10.2018 - 01.2022
Associate of Arts - Sociology
Del Mar College
High School Diploma -
Orange Grove High School