Front Desk Receptionist
K & D
Miami
08.2025 - Current
- Managed multi-line phone system and routed calls efficiently.
- Maintained appointment schedules and coordinated meeting room bookings.
- Assisted clients with inquiries and provided necessary information promptly.
- Collaborated with team members to improve front desk operations.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
