Veronica Rodela
Gilbert,AZ
Summary
Accomplished and results-oriented professional with significant experience in managerial roles. Possess a proven track record of successfully leading and motivating cross-functional teams to achieve exceptional outcomes. Proficient in strategic planning, resource allocation, and process optimization to enhance operational efficiency. Exceptional problem-solving skills, with a keen eye for identifying and resolving challenges proactively. Skilled in budgeting, financial analysis, and driving revenue growth through innovative initiatives. Adaptable and forward-thinking, capable of navigating complex business landscapes with a focus on delivering sustainable results. Seeking a managerial position to apply my exceptional leadership and managerial skills, driving organizational success and growth.
Overview
19
19
years of professional experience
Work History
Portfolio Property Manager
Associated Asset Management
Phoenix, AZ
10.2021 - 05.2023
- Collected monthly assessments, rental fees, deposits and payments.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Built relationships with service vendors and submitted associated billing statements.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Drafted and monitored budgets for overall maintenance and operations.
- Exercised direct supervision over property staff.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Operations Manager
Pilot Travel Centers LLC
Midland, TX
05.2019 - 03.2021
- Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
- Brought projects in on-time and in accordance with budget and quality standards.
- Monitored internal financial budgets to measure against projections.
City Mail Carrier
United States Postal Service
El Paso, TX
05.2014 - 04.2019
- Collects customer scheduled pick-ups daily.
- Assures all scan points have been scanned accordingly and on time.
- Unloads all parcels, accountable mail, return mail and distributes appropriately at main station.
- Gained familiarity with postal law, regulations, and procedures to best service customers and identify packaging options that best fit their needs.
Property Management Agent
Case & Associates
El Paso, TX
07.2009 - 05.2011
- Directed sales, marketing, and operations for 9 apartment complexes of varying size and complexity.
- Provided prompt and courteous service to customer issues on facilities and grounds requests.
- Audited and enforced resident lease obligations and worked with tenants to identify strategies to become compliant.
- Performed regular property inspections for cleanliness, curb appeal, and to ensure property is free of hazards.
- Oversee residential billing charges using accounting software; tracked and balanced sheets for any outstanding amounts.
- Provided excellent service through friendly and informative tours and providing pertinent information to potential tenants.
Accounting Clerk
Sierra Western International Apparel LP
02.2004 - 07.2009
- Managed payroll for 250+ employees using Sage ACCPAC/ERP.
- Processed reports and payments, including federal and state tax paperwork, and ensured they were submitted in a timely manner.
- Assisted with all accounting areas such as account receivables, accounts payable, payroll, and general ledger for large clothing manufacturing company.
- Managed multiple accounting and employee operations including accounts receivable, accounts payable, general ledger, payroll, workman's compensation claims and reports, TWC reports, and IRS government reporting.
- Communicated with a cross-functional approach company-wide with clients and managers including the CEO and CFO.
Education
Business Management Academy Of Real Estate | El Paso, TX Real Estate License -
Park University
2013
Business Management
El Paso Community College
2002
Skills
- Systems implementation
- Purchasing and procurement
- Processes and procedures
- Employee Motivation
- Data Analysis
- Claims Processing
- Loan and Account Monitoring
- Microsoft Office/Quickbooks
- Bill Processing
- Customer Service
- Solutions Development
- Contract Review and Recommendations
- Finance and Accounting Oversight
Languages
- Bilingual - English/Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Portfolio Property Manager
Associated Asset Management
10.2021 - 05.2023
Operations Manager
Pilot Travel Centers LLC
05.2019 - 03.2021
City Mail Carrier
United States Postal Service
05.2014 - 04.2019
Property Management Agent
Case & Associates
07.2009 - 05.2011
Accounting Clerk
Sierra Western International Apparel LP
02.2004 - 07.2009
Business Management Academy Of Real Estate | El Paso, TX Real Estate License -
Park University
Business Management
El Paso Community College
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