Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Veronica Rodriguez
Camden,DE
Summary
Overview
8
years of professional experience
3
years of post-secondary education
Work History
AmazonMiddletown, DE
Amazon Associate
11.2022 - Current
Job overview
- Verified accuracy of incoming shipments using pick lists and manifests.
- Ensured that all items were properly labeled and stored in their designated locations.
- Maintained a safe, clean, and organized work environment at all times.
- Scanned barcodes on products to ensure accurate tracking of inventory levels.
- Inspected material handling equipment for any damages before use.
- Identified damaged goods received as part of the shipment process and reported them accordingly.
- Ensured compliance with company policies, procedures, and standards related to warehouse operations.
- Communicated effectively with team members regarding daily tasks and expectations.
- Collaborated with other departments within the organization as needed.
- Provided support with special projects as requested by management.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Picked customer orders to sort, pack and prepare orders for shipment.
WalgreensCamden , DE
Customer Service Representative
12.2020 - 05.2021
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Clinic IEQ ValenciaValencia , Carabobo Venezuela
Medical Radiology Technician
01.2016 - 10.2016
Job overview
- Scanned documents into electronic health records software programs.
- Informed patients about radiology department policies and procedures.
- Created patient care plans based on physician's orders and the patient's needs.
- Operated imaging equipment to produce quality images for diagnosis.
- Monitored patients during exams, ensuring their safety and comfort.
- Performed basic clerical tasks such as filing, faxing, data entry and scheduling appointments.
- Provided instruction to patients prior to exams on how to prepare for the procedure.
- Ensured that all imaging equipment is properly maintained and serviced according to manufacturer's guidelines.
- Developed film using chemicals, solutions or other methods according to established protocols.
- Reviewed image quality for accuracy before releasing images to physicians for interpretation.
- Positioned patients correctly so that optimal imaging could be obtained with minimal radiation exposure.
- Communicated effectively with colleagues, supervisors, doctors and other staff members regarding patient status.
Education
AMERICAN RED CROSSMiddletown, DE
from Adult First Aid/ CPR/AED
02.2023
University Overview
University Arturo MichelenaSan Diego , Carabobo, Venezuela
Associate of Science from Radiologic Technology
02.2014 - 05.2017
University Overview
Delaware Technical Community CollegeDover, DE
from Student English As A Second Language (ESL)
08.2023 - Current
University Overview
Skills
- Reliable and Punctual
- Complex Problem-Solving
- Radiologic Imaging
- Patient Shielding Techniques
- Screening Mammography
- Decision-Making
- Interpersonal Communication
- Reliable and Trustworthy
- Friendly, Positive Attitude
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Delaware Technical Community College
from Student English As A Second Language (ESL)
08.2023 - Current
Amazon Associate
Amazon
11.2022 - Current
Customer Service Representative
Walgreens
12.2020 - 05.2021
Medical Radiology Technician
Clinic IEQ Valencia
01.2016 - 10.2016
University Arturo Michelena
Associate of Science from Radiologic Technology
02.2014 - 05.2017
AMERICAN RED CROSS
from Adult First Aid/ CPR/AED
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