Veronica Rodriguez
Battle Ground,WA
Summary
i have been in customer service for many years i believe the experience i acquire is excellent , love to work with public and serve to those need help, team player no matter where need help i am here to learn if i don't know.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Administration Clerk
State Of Florida Department Of Children And Family
09.2007 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- schedule /re-schedule appointments for currents and potential clients
- provide information to potential and existing customers WIC services .
Receptionist
RIE 0GATA MERINO DC QME Chiropractic Doctor
02.2001 - 06.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Writing collections letters.
Education
Certificate Word Processing Data - Accounting
Cypress College
Cypress, CA07.1996
Skills
Administrative support and supervising experience , coaching
Certification
FL WISE /Q FLOW
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Senior Administration Clerk
State Of Florida Department Of Children And Family
09.2007 - Current
Receptionist
RIE 0GATA MERINO DC QME Chiropractic Doctor
02.2001 - 06.2006
Certificate Word Processing Data - Accounting
Cypress College
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