Veronica Rodriguez
Los Angeles,CA
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
7
7
years of professional experience
Work History
General Office Clerk
Buffalo Photo Imaging
Commerce, CA
12.2021 - 08.2024
- Prepared letters, reports and other correspondence as requested by management.
- Assisted with scheduling interviews for prospective employees.
- Provided general administrative support including data entry, typing, photocopying, scanning and faxing documents.
- Updated customer contact information in databases using correct formatting techniques.
- Monitored incoming emails and responded to inquiries in a timely manner.
- Greeted visitors upon arrival in the office lobby area and provided assistance as needed.
- Proofread documents for accuracy prior to distribution.
- Directed clients and guests to correct departments, rooms, and staff members.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Answered and directed phone calls to appropriate staff members.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Monitored and directed work of lower-level clerks.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Trained staff members to perform work activities and use computer applications.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
General Office Clerk
Bespoke Furniture Inc.
Vernon, CA
06.2017 - 02.2021
- Provided general administrative support including data entry, typing, photocopying, scanning and faxing documents.
- Updated customer contact information in databases using correct formatting techniques.
- Performed basic bookkeeping duties such as preparing invoices and processing payments.
- Created purchase orders according to established procedures.
- Monitored incoming emails and responded to inquiries in a timely manner.
- Assisted with filing and organizing documents, records and other materials.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Answered and directed phone calls to appropriate staff members.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Answered telephones, directed calls, and took messages.
Education
High School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06-1995
Skills
- Maintaining records
- Customer Service
- Office Administration
- Call handling
- Payroll Processing
- Invoice Processing
- Administrative Support
- Data Entry
- Supply Management
- Clerical Support
- Verbal Communication
- Self-starter
- Filing and data archiving
- Positive Attitude
- Valid Driver's License
- Front Office Management
Languages
Spanish
Professional
Other Work Experiance
- Republic Furniture MFG
- Physicians Eye Care
- Los Angeles County Department of Coroner
- Los Angeles County Department of Public Works
Timeline
General Office Clerk
Buffalo Photo Imaging
12.2021 - 08.2024
General Office Clerk
Bespoke Furniture Inc.
06.2017 - 02.2021
High School Diploma -
Woodrow Wilson Senior High School
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