VERONICA RODRIGUEZ
Leominster,MA
Summary
To obtain a position utilizing acquired skills and training.
Overview
28
28
years of professional experience
Work History
HUMAN RESOURCES ASSISTANT MANAGER
CARBON COMPOSITES INC.
Leominster, MA
04.2023 - Current
- Recruiting new employees based on company needs which include posting job ads, in-person and/ or phone screening, job offering, background checks, new hire orientation & paperwork, developing or updating of Job Descriptions
- Administer new employee onboarding, including I-9 compliance
- Serve as a point of contact for HR related inquiries, including benefits
- Maintain all employee files and/or electronic and in HRIS- Paylocity
- Process Payroll and payroll reporting
- Report all new hires on MassTaxConnect
- Coordinate benefit events and assist training events for our workforce
- Collaborate with business partners to solve problems and resolve conflicts in a creative, responsive, and pro-active manner
- Provide employee relations support
- Maintain a knowledge of progressive HR practices and key trends including but not limited to; FMLA, PFML, Workers Compensation, STD and LTD
- Process all benefits related transactions in various carrier systems and in HRIS to insure accurate and timely data is in place
- Assist with performance management procedures
- Complete termination paperwork and exit interviews
- Assists Manager of HR with various research projects and/or special projects
- Provide day-to-day oversight and administration of various human resources functions critical to the organization
- Oversee and train staff that provides operational and administrative support for recruiting, onboarding, and other HR functions and programs
- Developed consistent and standard procedures to process employment, attendance, and other records, and to ensure accuracy
- Assist in developing, implementing, and enforcing HR policies and procedures
- Act as a liaison between management and employees regarding HR matters
- Ensure compliance with labor laws and company policies
- Facilitate performance management activities
- Collaborate with management on HR strategies and initiatives
- Coordinate HR projects, i.e., meetings, training, surveys, etc.
- Manage the unemployment claims process
- Act as liaison for employees and management to answer questions regarding HRIS systems and data policies, practices, and regulations
- Administer and manage employee benefits (including Medical, Dental, Vision, Workers' Compensation, FMLA, etc.)
- Assist Managers and Supervisors with employee disciplinary/counseling reports and actions
- Provide staff with employment and or income verification
- Enroll employees for benefits on carriers website
- Prepare benefits reporting for our benefits partners
- Process employee status changes and or pay increases
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
WESTFORD PUBLIC SCHOOLS
Westford, MA
10.2021 - 03.2023
- Responsible for accurate and timely completion of reports
- Interact with and handle inquiries from all levels of Central Office Staff, School Personnel, and the public
- Maintain all Human Resource and personnel files
- Assist with HR correspondences and the benefits open enrollment period
- Conduct salary surveys as needed
- Maintain annual CORI database
- Maintain database for tracking benefit packages, personnel changes and state and federal reporting
- Answer, screen and appropriately forward incoming phone calls for the Human Resources Department
- Handle employee, retiree, citizen and other outside inquiries and issues, and when necessary
- Manage mail distribution submitted to the Human Resource Department
- Responsible for onboarding and new hire paperwork
- Setup new employees and add accruals in Munis and in Aesop/Frontline
- Process Personal Action Form for new hires, employee transfers, changes in job classification and in salary increases
- Responsible for creating new job postings on SchoolSpring.com
- Maintain employee’s individual contracts
- Maintain Substitutes and employee handbooks
- Responsible for employee verification and employee income checks
- Create Purchase Orders for the Human Resources department
CENTRAL OFFICE ASSISTANT
FITCHBURG PUBLIC SCHOOLS
Fitchburg, MA
10.2018 - 10.2021
- Responsible for managing incoming phone calls for the Superintendent, assist with coverage of phones in all of central office departments
- Manage office supplies inventory and orders for Central Office, provide clerical support including correspondence, photo copying, faxing, filing, responding to inquiries and assisting visitors
- Support Grants, Business Department, Accounts Payable, School Building Maintenance (SBM), Special Education Department and Tittle 1 with purchase orders in Munis
- Assist students with Work Permits
- Assist the Human Resources Department with onboarding and new hire paperwork, run CORI’s, add accruals and new hires to Aspen, Maintain employee files
- Responsible for the Accrual Balances Report
- Assist of tracking and entering personal, sick and vacation time off
- Assist the School Building Maintenance Department (SBM) with time sheets, time off request and finding employee coverage
- Assist the payroll department adding up hours on timesheets and cross checking the payroll reports for SBM, substitutes and paraprofessionals
- Assist the Special Education Department with incoming and outgoing calls, Busing-Vanpool, sorting and distributing all incoming mail, filling, mailings, copying, fulfilled records requests and updating the pre-school registration spreadsheet when needed
ADMINISTRATIVE ASSISTANT
BEHAVIORAL CONCEPTS INC
Fitchburg, MA
10.2017 - 08.2018
- Responsible for making calls and answering the phone, translating for our Spanish speaking clients, create weekly schedules using Accupoint for our ABA Therapists
- Scan insurance documents to our BCBA’s, phone screen potential new employees, phone interviews, schedule in-person interviews, collect required documentation and schedule intake appointments for our new clients, pull resumes from the ICIMS system
- Also, responsible for adding new employees contact information into the system, sign in and sign out our clients as they arrive and get picked up
- Place weekly orders
- In charge of updating the centers expenses spreadsheet and create necessary reports to make the business more efficient
INVESTOR SERVICES SPECIALIST III
BNY MELLON
Westboro, MA
08.2002 - 09.2017
- Responsible for writing correspondence, processing Investments for mutual fund firm, data entry and run DP machine
- Responsible for doing the Unisys rejects report, Outstanding items report, reviewing new account applications and the cash processing department’s Volume Report
CASHIER/CUSTOMER SERVICE REPRESENTATIVE
BJ’S WHOLESALE CLUB
South Attleboro, MA
02.2000 - 01.2002
- Responsible for helping customers with their needs, cashiering, and answering customer questions in person and by phone
CLERICAL OFFICE ASSISTANT
PAWTUCKET HOUSING AUTHORITY
Pawtucket, RI
06.1998 - 09.1998
- Responsible for answering phones, copying, filing, faxing, and making labels
- Translated for Spanish speaking clients
OFFICE CLERK
UCAP
Providence, RI
06.1997 - 09.1997
- Responsible for copying work for teachers, filing, faxing, and mailing documents
Education
EXECUTIVE ASSITANT PROGRAM - Certification
KATHERINE GIBBS
PROVIDENCE, RI06.2001
High School Diploma - GENERAL STUDIES
CENTRAL FALLS HIGH SCHOOL
CENTRAL FALLS, RI06.2000
Skills
- Customer Service
- Training
- Telephone Skills
- Excel
- Power Point
- Typing
- Payroll
- Translator/Interpreter
- Filing
- Scheduling
- Interviewing
- Microsoft Word
- DP 250 Machine Operator
- Letter Writer
- Recruiting
Technicalbusinessskills
- Customer Service
- Training
- Telephone
- Translator
- Filing
- Microsoft Word
- Excel
- Desktop Publishing
- PowerPoint
- Typing
- Speedwriting
- DP Machine Operator
- Letter Writer
Attributes
- Responsible
- Team player
- Dependable
- Work well with others
- Committed
Timeline
HUMAN RESOURCES ASSISTANT MANAGER
CARBON COMPOSITES INC.
04.2023 - Current
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
WESTFORD PUBLIC SCHOOLS
10.2021 - 03.2023
CENTRAL OFFICE ASSISTANT
FITCHBURG PUBLIC SCHOOLS
10.2018 - 10.2021
ADMINISTRATIVE ASSISTANT
BEHAVIORAL CONCEPTS INC
10.2017 - 08.2018
INVESTOR SERVICES SPECIALIST III
BNY MELLON
08.2002 - 09.2017
CASHIER/CUSTOMER SERVICE REPRESENTATIVE
BJ’S WHOLESALE CLUB
02.2000 - 01.2002
CLERICAL OFFICE ASSISTANT
PAWTUCKET HOUSING AUTHORITY
06.1998 - 09.1998
OFFICE CLERK
UCAP
06.1997 - 09.1997
EXECUTIVE ASSITANT PROGRAM - Certification
KATHERINE GIBBS
High School Diploma - GENERAL STUDIES
CENTRAL FALLS HIGH SCHOOL
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