Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Rosell

Dania ,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Shift Lead

Walgreens
01.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Collaborated with management to develop strategies for improving overall store operations.

Education

High School Diploma -

Jose Ramon Zulueta
Colon, Matanzas Cuba
06.2016

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Team motivation
  • Conflict Resolution
  • Work Delegation
  • Operations Monitoring
  • Positive Attitude
  • Creative Problem-Solving
  • POS System Operation

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Shift Lead

Walgreens
01.2023 - Current

High School Diploma -

Jose Ramon Zulueta

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Veronica Rosell