Veronica Sahr
Clovis,CA
Summary
Dedicated professional with experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Teacher
Early Head Start
06.2017 - 12.2018
- Communicated daily with students, parents and families.
- Collaborated with Teachers and faculty to provide and incorporate developmentally appropriate curriculum.
- Attended job related trainings covering state regulations and requirements.
- Assessed students performance and behavior and maintained records of results.
- Referred students for additional social services in compliance with program policies and procedures.
- Conducted home services to evaluate family aspects and needs.
- Consistently submitted reports within established time frames.
Clerk Sales Associate
Ross Dress For Less
11.2013 - 05.2014
- Managed cash register after end of shift to balance and record accurate transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Openly communicated with disgruntled customers to resolve concerns.
- Adjusted work availability to accommodate business needs.
- Monitored fitting room activities.
- Used POS system to process sales, returns, exchanges and gift card activations.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Resource and Referral Office Assistant
Kings Community Action Organization
04.2013 - 10.2013
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all Lending Library activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained and updated office records, both digital and physical.
- Reviewed files, records and other documents to obtain information for completion and evaluated submitted applications for processing.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and presented trainings for teachers and child care workers seeking professional development hours.
Associate Teacher
Reedley College Child Development Center
08.2010 - 05.2012
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Built and maintained productive relationships between students, teachers and parents.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Office Assistant
Reedley College Admissions And Records
09.2009 - 06.2010
- Provided customer support to students and faculty in person and over the phone.
- Provided quality customer service assisting students with automated course registration including evaluating course prerequisites, course program requirements and providing students with hands on assistance with adding and dropping courses.
- Provided basic computer use instruction including research and completion of applications and other academic documents.
- Addressed user complaints, evaluated and resolved most issues and referred more complex issues with an issue summary to senior area officials.
Education
Associate of Science -
Reedley College
Reedley, CA12.2011
Skills
- Good communicator
- Attention to detail
- Public contact
- Problem Resolution
- Strong telephone etiquette
- Time management
Timeline
Teacher
Early Head Start
06.2017 - 12.2018
Clerk Sales Associate
Ross Dress For Less
11.2013 - 05.2014
Resource and Referral Office Assistant
Kings Community Action Organization
04.2013 - 10.2013
Associate Teacher
Reedley College Child Development Center
08.2010 - 05.2012
Office Assistant
Reedley College Admissions And Records
09.2009 - 06.2010
Associate of Science -
Reedley College
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