VERONICA SALAZAR
Summary
A successful case management process consists of four core components: intake, needs assessment, service planning, and monitoring and evaluation. Compassionate Nurse Case Manager offering 10 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Register Nurse Case Manager
Hills Physicians
10.2020 - Current
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals, and identifying insurance coverage limitations.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Manage High caseload
- Responsible for Care Coordination and Care Transitions Planning throughout acute care.
- Outpatient patient experience. This position collaborates with a physician, Utilization Manager, Medical Social Worker, and inpatient.
- RN to ensure timely progression and transition of patients to appropriate level of care to prevent unnecessary admissions or readmissions.
- Address complex issues -clinical and social to avoid unnecessary admissions.
Registered Nurse Case Manager (Field) CCM
Exam Works
03.2012 - 10.2020
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals, and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications, and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Works intermediary between carriers, attorneys, medical care providers, employers, and employees to ensure appropriate and cost-effective healthcare services and a medically rehabilitated individual who is ready to return to an optimal level of work and functioning.
- Educate claimants, By ensuring they are educated on their condition and by motivating them in their recovery, they show improved compliance and attitude with treatment and the worker's compensation process.
- Managed high caseload
Education
Bachelor of Science - Nursing Science
Western Governors University
Salt Lake City, UT10.2024
Associate of Science - Science of Nursing ( RN)
Sacramento City College
Sacramento, CA12.2010
Skills
- Referral Generation
- Patient Counseling
- Interdisciplinary Collaboration
- Work Assignments
- Emotional Support
- Resource Management
- Disease Management
- Patient Care Assessment
- EMR Systems
- Physician Support
- Clear Patient Communication
- Disease Processes
Certification
CCM credential C ertificate Number: 4239329 Certificate Start Date: 06/01/2023-05/31/2028
RN exp 6/2025
Timeline
Register Nurse Case Manager
Hills Physicians
10.2020 - Current
Registered Nurse Case Manager (Field) CCM
Exam Works
03.2012 - 10.2020
Bachelor of Science - Nursing Science
Western Governors University
Associate of Science - Science of Nursing ( RN)
Sacramento City College
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