Veronica Salgado
Wheeling,IL
Summary
Highly organized individual with strong interpersonal skills, seeking to secure a challenging and rewarding position within a company where my skills are effectively utilized to their fullest potential and produce continual experience with growth opportunities.
Professional with strong background in family engagement. Skilled in building and maintaining relationships, fostering community connections, and advocating for family needs. Known for effective communication, teamwork, and adaptability to changing environments. Expert at coordinating programs and navigating diverse cultural landscapes to achieve impactful results.
Overview
19
19
years of professional experience
Work History
Family Engagement Specialist
The Center: Resources for Teaching and Learning
04.2023 - Current
- Led workshops focused on parenting skills development, empowering caregivers to better support their children academically and emotionally.
- Promoted open communication channels between parents and program staff by addressing concerns promptly and professionally.
- Facilitated collaboration between parents, teachers, and administrators to address concerns and implement solutions.
- Enhanced family engagement by designing and implementing targeted outreach initiatives.
- Developed a comprehensive resource library for parents, promoting active involvement in their child''s education.
- Improved student success rates by providing tailored support to families based on individual needs.
- Maintained detailed records of family interactions, tracking progress over time towards achieving program goals.
- Organized activities that encouraged cultural diversity, creating an inclusive environment for all families.
- Established partnerships with community organizations to offer additional resources and services for families in need.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Restaurant lead
Big Bowl Lincolnshire
09.2014 - Current
- Support the opening shift demonstrating leadership and punctuality.
- Setting up the restaurant for success for both lunch and dinner shifts.
- Responsible for counting drawers and house big bank.
- Responsible for taking orders over the phone & online.
- Sending orders through the Micros system.
- Running food to the room.
- Get customers in and out in a timely manner and accurate order.
- Maintaining a safe environment for guests and employees.
Assistant Teacher
Mon Jardin
10.2011 - 02.2015
- Over 3 years of experience working in a Child care learning center and private kindergarten.
- Experience working between the ages of 6 months- 6 years.
- Responsible with a co teacher for 15 Toddlers.
- Responsible for making age appropriate lesson plans and daily activities.
- CPR and First Aid Certified.
- Took cash and credit payments from parents.
- Responsible for reporting any accidents/incidents to parents and Director.
- Responsible for keeping a clean and safe environment.
- Hold a Paraprofessional certificate.
- 20 credit hours of training a year.
Assistant Kindergarten Teacher
Safari Childcare
03.2010 - 10.2011
- Over a year of experience working in a day care.
- Responsible for 10-20 kindergarten children.
- Responsible for making age appropriate lesson plans and daily activities.
- Summer Camp lead.
- Took cash and credit payments from parents.
- Responsible for reporting any accidents/incidents to parents and Director.
- Responsible for keeping a clean and safe environment.
Transmittal Specialist/Invoice Processor
United Airlines/ Airport Accommodations
02.2008 - 03.2010
- Over two years of experience working in an office ambiance.
- Process Invoice and vouchers efficiently.
- Responsible for scanning invoices and vouchers.
- Responsible for sending a transmittal to CCP and AP on time.
Sales Associate
Carson Pirie Scott
10.2006 - 02.2008
- Over two years of experience working in diverse retail sales and customer service environments.
- Maintain excellent customer service skills.
- Skilled in areas of order processing, inventory control, and cashier management.
- Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.
- Excellent problem solver with strong sales analysis and reporting skills.
- Place orders to restock merchandise and handle receiving of products.
- Extensive work with visual standards and merchandising high-ticket items.
Data Clerk
Coca-Cola Enterprises
06.2006 - 08.2006
- Took responsibility for answering the main telephone lines for incoming calls, dealing with enquiries, use of fax and e-mail facilities.
- Provided clerical support under the supervision of the Office Manager to include filing, copying and database input.
Education
Harper College
01.2009
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Wheeling High School
01.2007
Skills
- Teamwork
- Adaptability
- Computer Technology
- Leadership
- Problem Solving
- Work ethic
- Time management
- Creativity
- Data collection
- Family advocacy
- Mental health support
- Domestic violence prevention
- Case recordkeeping
- Pre-admission screening
- Program enrollment
LNGG
Languages: English and Spanish.
Timeline
Family Engagement Specialist
The Center: Resources for Teaching and Learning
04.2023 - Current
Restaurant lead
Big Bowl Lincolnshire
09.2014 - Current
Assistant Teacher
Mon Jardin
10.2011 - 02.2015
Assistant Kindergarten Teacher
Safari Childcare
03.2010 - 10.2011
Transmittal Specialist/Invoice Processor
United Airlines/ Airport Accommodations
02.2008 - 03.2010
Sales Associate
Carson Pirie Scott
10.2006 - 02.2008
Data Clerk
Coca-Cola Enterprises
06.2006 - 08.2006
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Wheeling High School
Harper College
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