Veronica Sanchez
San Antonio,Texas
Summary
Able to perform complex medical laboratory tests for diagnosis and treatment of disease, analyzing and assuming accountability for accurate test results, maintenance of complicated instruments, and monitoring quality control and quality assurance programs.
Overview
14
14
years of professional experience
Work History
Clinical Laboratory Scientist
Methodist Metropolitan Hospital
2022.01 - Current
- Analyze test results - demonstrate knowledge of pathological processes with correlation of disease states and test results.
- Understand, perform, and practice preventive maintenance; troubleshoot and take corrective action. Demonstrate pro-active problem-solving skills to include identifying problems and taking appropriate action; know when to seek guidance to complete troubleshooting protocol.
- Understand, perform, and practice quality control to include running controls, evaluating data, documentation of data, and taking corrective action as required. Communicate any relevant QC information to supervisor/lead tech.
- Meet timeliness for gaining skills. Satisfactorily complete competency checklist for this position. Assume responsibility for own development to include cross-training in other functions or positions to ensure satisfactory operation of department or to permit flexible staffing assignments.
- Perform PFA monthly maintenance and weekly QC
- Maintain monthly Coagulation Group Stats/Peer Data
- Able to work and perform QC and maintenance for all 3 shifts
- Perform specimen processing and testing independently to include moderate and high complexity testing.
- Utilized expertise in Urinalysis, Hematology and Microbiology to help with diagnosis of medical issues.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Grew microbe cultures in different media.
- Observed high health and safety standards.
- Conducted wide range of laboratory tests and recorded results.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
- Removed samples of materials following good practices to achieve accurate test results.
- Passionate about learning and committed to continual improvement.
Phlebotomist
Lab Corp
2018.05 - 2019.01
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
Medical Technician
Tripler Army Medical Center
2015.01 - 2017.07
- Set up and break down of mobile blood drives.
- Screen blood donors for possible blood donation.
- Manufacture blood components RBC, FFP and RPL's.
- Staff mobile blood drives when senior staff was unavailable.
- Maintain test results, collections, preparations, processing inventory, shipping and quality control reports.
- Prepare lot review and lot release data for releasing products.
- Utilize hardware and software computer programs to enter or recall data.
- Perform shipment duties every month for RPL's and FFP in accordance with state & federal guidelines.
- Able to navigate our BDMS systems for Lab Distribution and Lab Production.
- Volunteered to work overtime in the Emergency Department on weekends as a Phlebotomist to help with staff and training medics with proper procedure for collections.
Medical Support Assistant
Schofield Barracks Optometry Clinic - Schofield Barracks, Hawaii
2014.11 - 2015.01
- Performed a variety of receptionist, clerical and record keeping duties associated with patient care and treatment in one or several clinics for a variety of medical services.
- Receive telephone calls and visitors.
- Ascertain the nature of the call or visit, and verify patient's eligibility for treatment.
- Schedule and coordinates appointments for patients, ensures all treatment request by the physician has been scheduled and reschedule appointments when necessary.
- Updates all memorandums that go out to staff and ensure that it's posted in clinic.
- Consistently focused on customer service and satisfaction for internal and external customers; highly multitasking, thorough and accurate in verifying documentation, researching and resolving product and invoice issues.
- Fully self-directed and well organized, with flexibility to adapt to changing situations; Computer skills with Word, Excel, PowerPoint, Outlook.
- Utilizes a variety of personal computer based hardware components, peripherals, and software knowledgeable in spreadsheet software and creates, maintains, manipulates, and calculates numerical data to provide a variety of electronically printed reports.
- Types, edits, formats and prints a wide variety of documents for office staff, including correspondence, reports, technical note, presentation and briefing material in accordance with established guidelines and procedures.
- Comfortable in public speaking and other high-visibility roles.
- Able to type 50 words a minute.
- Trains and guides others in the execution of assigned tasks.
Tricare Customer Service Referral Representative
United Healthcare Military & Veterans - Honolulu, Hawaii
2013.02 - 2014.10
- Assist families with benefits plans, disability, COBRA, FSA, HRA.
- Obtain and apply knowledge of benefits structures/designs for contracted or acquired companies.
- Ensure compliance with applicable legal/regulatory requirements such as HIPPA, state and regional requirements.
- Maintain knowledge of information/process changes due to health care reform, referring to applicable company resources, dependent age, and removal of lifetime limits, free preventive care services, and Medical Loss Ratio.
- Knowledge of established workflow and support processes such as partners, and point of contact.
- Process routine and urgent referrals requested by the MTF.
Medical Support Assistant
William Beaumont Army Medical Center
2010.08 - 2012.11
- Performed full range of duties, such as collection of blood samples for testing due to having venipuncture and phlebotomy experience.
- Scheduled appointments, kept records, patient administrative/disposition functions and miscellaneous clerical duties within the General Medical Education Program in Internal Medicine/Adult Care Clinic.
- Received patients, visitors and telephone calls for 26 Residents and Interns.
- Assessed calls or visits, obtained identity information, and determined the nature and urgency of the patient's request.
- Verified patient's eligibility through DEERS/TRICARE and verified all demographic data on CHCS and Ambulatory Data System (ADS).
- Provided routine information to patients concerning patient's rights and responsibilities.
- Ensured all original documentation was forwarded to medical records in accordance with regulations as monitored with the Personnel Reliability Program.
- Assisted doctors with Well Women Exams, to include labeling specimens and submitting samples properly.
- Submitted medication refills, and scheduled appointments for all consults for the office.
- Major task for each month was to work closely with the Chief Resident to look over Residents and Interns schedule.
- Once finalized, entered the schedule in CHCS and Share Point system.
- Booked appointments for each doctor.
- Worked for 26 to 30 Residents/Interns a year.
- Periodic inventories of items stocked and reports for disposition.
- Researched medical supplies to be replenished.
- Familiar with sub hand receipts; rules and regulations.
Medical Records Technician
Kirk Army Medical Clinic
2010.01 - 2010.07
- Analyzed, coded, retrieved and compiled data on medical records.
- Compiled and consolidated medical statistical data for preparation of variety of recurring and non-recurring reports that varied in format, content, detail and purpose.
- Performed variety of clerical duties to include maintenance of all military records located in the Patient Administration Branch and Records Section.
- Reviewed health records for completeness, adherence with procedural guidelines, and compliance with adjudication and accreditation requirements.
- Answered telephone inquiries and contacted other facilities to provide guidance or request assistance.
- Monitored records of all personnel involved in the Nuclear/Chemical Surety and Ionization Program (Personnel Reliability Program) by ensuring all records were on file.
- Identified, sorted, assembled, and filed laboratory, X-ray, consultation and variety of other reports or medical material on proper sequence within the medical record.
- Had knowledge of Defense Enrollment eligibility Reporting System (DEERS) to process application for medical treatment.
- Enroll AIT students into system with proper information from medical records upon arrival to duty station.
Education
Associate of Science - Medical Laboratory Technology
Weber State University
Ogden, UT12.2021
Some College (No Degree) - General Studies
Barstow Community College
Barstow, CAAssociate of Applied Science - Medical Assistance
PPI Health Careers School
Colorado Springs, Co05.1998
Skills
- MEDITECH software
- Lab equipment maintenance
- Test data analysis
- Self-Motivated
- Analytical and Critical Thinking
- Dependable and Responsible
- Attention to Detail
- Problem-Solving
- Critical Thinking
- Organization and Time Management
- Excellent Communication
- Interpersonal Communication
Additional Information
- ADDITIONAL INFORMATION , NHA Certified Phlebotomy Technician
Timeline
Clinical Laboratory Scientist
Methodist Metropolitan Hospital
2022.01 - Current
Phlebotomist
Lab Corp
2018.05 - 2019.01
Medical Technician
Tripler Army Medical Center
2015.01 - 2017.07
Medical Support Assistant
Schofield Barracks Optometry Clinic - Schofield Barracks, Hawaii
2014.11 - 2015.01
Tricare Customer Service Referral Representative
United Healthcare Military & Veterans - Honolulu, Hawaii
2013.02 - 2014.10
Medical Support Assistant
William Beaumont Army Medical Center
2010.08 - 2012.11
Medical Records Technician
Kirk Army Medical Clinic
2010.01 - 2010.07
Associate of Science - Medical Laboratory Technology
Weber State University
Some College (No Degree) - General Studies
Barstow Community College
Associate of Applied Science - Medical Assistance
PPI Health Careers School
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