Summary
Overview
Work History
Education
Timeline
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Veronica Sanchez

South San Francisco,CA

Summary

I'm currently looking for an opportunity to expand my knowledge in trends and fashion to feed my creative mindset in product knowledge, sales growth, and fashion.

Overview

13
13
years of professional experience

Work History

Store Manager

Lane Bryant
04.2013 - 01.2024
  • Coached and managed a team of stylists to help client's wardrobe updates with a fashion foreword mindset.
  • Maintained a positive work environment by team-building activities and consistent recognition of individual achievements.
  • Trained and shared product knowledge, fittings, and quality assurance to my team and sister stores to confidently share with our clients and boost sales confidence.
  • Scheduled styling appointments to help our clients better understand their fit in under garments and sportswear. Therefore creating a stronger client connection on the salesfloor and ecommerce.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Upheld the store's standards and store's programs to have a customer service focused environment
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of opportunities
  • Scheduled employees for shifts, taking into account customer traffic, launches, and employee strengths to have a successful sales date and client experience
  • Visually Merchandised sales floor and windows following company's standards and expectations
  • Rotated merchandise and displays that weren't fast selling to feature product and promotions to bring freshness to the clients.
  • Traveled to nearby Lane Bryant store's to visually improve their sales floor and stockroom by requests of District manager or Regional Manager
  • Collected feedback from client's experience, inventory results, Sales, and my team's experience to distribute within my district, DM, and company during conference calls.

Kitchen Manager/ Baker

Mission Minis
02.2011 - 01.2020
  • Delegated food preparation duties between baker's and FOH to verify proper preparation and production of cupcakes
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Checked and tested ingredients to verify quality and temperature.
  • Developed creative daily specials using seasonal ingredients to incorporate fresh flavors into the menu.
  • Overlooked special event catering coordination, ensuring timely preparation of special orders while adhering to client's specifications.
  • Motivated staff to perform at peak efficiency and quality.
  • Mentored and trained new team members
  • Oversaw food preparation and monitored safety protocols.

Education

Associate of Arts - Baking And Pastry

The Art Institute of California
San Francisco, CA
09.2013

Timeline

Store Manager

Lane Bryant
04.2013 - 01.2024

Kitchen Manager/ Baker

Mission Minis
02.2011 - 01.2020

Associate of Arts - Baking And Pastry

The Art Institute of California

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Veronica Sanchez