DENNIS M SCHMIDT
Tucson
Summary
To work for a growing company where I can utilize my experience and expertise.
Experienced technician with strong emphasis on precision and customer satisfaction. Skilled in installation, maintenance, and repair of garage door systems, ensuring optimal functionality and safety. Known for effective teamwork, adaptability, and delivering high-quality results under varying conditions. Dependable and proactive, excelling in both independent tasks and collaborative projects.
Garage door professional with robust background in installation, maintenance, and repair of various garage door systems. Known for reliability and strong problem-solving skills, consistently delivering high-quality service and ensuring customer satisfaction. Works well in team environments and adapts seamlessly to changing demands, with strong mechanical aptitude and excellent communication skills.
Overview
12
12
years of professional experience
Work History
Garage Door Tech
C & D DOORS
12.2024 - 05.2025
- Ask questions and actively listen to customer to understand their needs or request, build customer loyalty by promptly and efficiently installing products and services as well as identifying and resolving customer perceived problems. Determine the appropriate action of solution by interpreting relevant information in light of the customer’s needs, educate customers in use of installed equipment and services. Collect for services rendered i.e. visa/master card cash/check.
Garage Door Technician/Supervisor
Budget Garage Door LLC
03.2021 - 11.2024
- Diagnosed and repaired residential and commercial garage door systems.
- Installed and maintained automated garage door openers and access control systems.
- Conducted routine safety inspections to ensure compliance with industry standards.
- Trained junior technicians on troubleshooting techniques and best practices.
- Managed inventory of parts and tools, reducing downtime during repairs.
- Streamlined service processes to enhance operational efficiency and customer satisfaction.
- Collaborated with clients to understand needs, providing tailored solutions for garage door systems.
- Led team in implementing new technology for enhanced service delivery and diagnostics accuracy.
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Implemented time management strategies to effectively balance multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
- Increased repeat business through exceptional customer service and followups.
- Developed strong relationships with local vendors to ensure timely delivery of high-quality materials at competitive prices.
- Participated in regular continuing education courses to stay current on industry knowledge while expanding my expertise as a Garage Door Technician.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer satisfaction ratings.
- Conducted initial consultations with potential clients to assess their specific needs before recommending appropriate products or services.
- Reduced job completion times with efficient work practices, including proper use of tools and equipment.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
- Maintained safety standards for both customers and employees by conducting thorough inspections of garage door systems.
- Improved customer satisfaction by promptly addressing and resolving garage door issues.
- Utilized troubleshooting skills to diagnose complex mechanical problems quickly, minimizing downtime for clients'' businesses or homes.
- Stayed up-to-date with industry trends and advances in technology to provide the most effective solutions for clients'' needs.
- Promoted a positive work environment by maintaining open communication with team members and fostering collaboration on challenging projects.
- Diagnosed problems and completed timely repairs.
- Educated homeowners about proper care and maintenance of garage door systems.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
- Updated daily logs with hours and materials used.
- Measured and estimated jobs in order to calculate fees.
- Fabricated replacements for worn or broken parts using welders, lathes or shaping or milling machines.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Completed required paperwork such as work orders according to services performed or required.
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Implemented process improvements, enhancing operational efficiency and reducing turnaround times.
- Conducted performance evaluations, providing constructive feedback to optimize employee growth.
- Managed inventory levels, ensuring availability of essential tools and parts for timely service execution.
- Coordinated with cross-functional teams to streamline communication and resolve customer issues effectively.
- Developed training programs focused on safety protocols and industry best practices for staff compliance.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Property Manager
Sierrra Grande LLC
02.2013 - 04.2021
- Inform workers of management conditions of work, rules and regulations guiding the establishment to ensure that they adhere to company policies,and take disciplinary measures against workers who are found wanting.
- Make available all work related records such as attendance and efficiency score to management for the purpose of payment and other rewards.
- Give workers detailed feedback on their level of performance most especially when they are not performing up to company expectations, in order for them to sit up and do better.
- Make a draft of shifts for workers and ensure that they follow it diligently to avoid commotion and agitations between workers over non compliance by some members.
- Constantly inspect all work equipment to identify shortages and damages and relate findings to management for quick resolution to enable smooth flow of operations.
- Place order for new equipment’s as directed by management, and inspect them upon delivery to ensure that they are of good quality and in the right quantity.
- Step in to resolve conflicts that may arise between workers on site, and exhibit good sense of judgment to ensure that parties involved are treated fairly without bias.
- Keep accurate records of workers performance and ensure that all payments are fully made as at when due without shortage and victimization.
- Work as the middleman between management and workers to facilitate good communication and airing of complaints from both parties and see to it that all issues are sorted out.
- Check all outgoing stocks to ensure that they are in good condition and make sure that all documents are accurately signed for proper documentation.
- Ensure that stock inventory is carried out in a timely manner and that it is in line with the stock balance to avoid mix up.
- Managed property operations, ensuring compliance with regulations and tenant satisfaction.
- Coordinated maintenance requests, prioritizing urgent issues and enhancing response times.
- Conducted routine maintenance and repairs on HVAC systems, enhancing facility comfort and efficiency.
- Diagnosed mechanical issues using advanced troubleshooting techniques, ensuring rapid resolution of equipment failures.
- Collaborated with cross-functional teams to develop maintenance protocols that improved overall operational reliability.
- Streamlined inventory management processes for spare parts, optimizing resource allocation and minimizing delays.
- Led initiatives to enhance workplace safety standards, resulting in a significant reduction in incidents and accidents.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Education
High School Diploma -
Arvada Senior High School
Colorado01.1985
Skills
- Customer Service Driven, Reliable, Team Player, Critical Thinker, Garage Door Tech, Warehouse Loader, Forklift Operator, Driver
- Garage door installation
- Mechanical troubleshooting
- Customer service
- Safety inspections
- Equipment maintenance
- Inventory management
- Team leadership
- Cost estimation
- Compliance adherence
- Automated systems installation
- Time management
- Quality control
- Product knowledge
- Communication skills
- Problem diagnosis
- Power tool operation
- Hand tool proficiency
- Electrical wiring
- Emergency repairs
- OSHA compliance
- Garage door repair
- Weather stripping installation
- Commercial door service
- Sectional door assembly
- Door opener troubleshooting
- Cable replacement
- Preventative maintenance
- Roller replacement
- Opener installation
- Torsion spring adjustment
- Ladder safety
- Safety sensor alignment
- Spring replacement
- Residential experience
- Multitasking capacity
- Teamwork
- Teamwork and collaboration
- Repairing damage
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Diagnosing problems
- Reliability
- Excellent communication
- Following safety practices
- Organizational skills
- Repair techniques
- Active listening
- Effective communication
- Material handling
- Decision-making
- Heavy lifting
Timeline
Garage Door Tech
C & D DOORS
12.2024 - 05.2025
Garage Door Technician/Supervisor
Budget Garage Door LLC
03.2021 - 11.2024
Property Manager
Sierrra Grande LLC
02.2013 - 04.2021
High School Diploma -
Arvada Senior High School