Summary
Overview
Work History
Education
Skills
Timeline
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VERONICA SCOTT

San Leandro,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience

Work History

Cashier Specialist

Best Buy
11.2009 - 01.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Back Office Lead

Best Buy
01.2017 - 09.2021
  • Maintained inventory for back-office supplies, computers and work- stations
  • Prepared schedule for back-office tasks and employees' daily functions
  • Supervised processing of orders, order tracking and delivery of goods
  • Maintained daily updated calendars to assist management team in scheduling associates and external customers for meetings
  • Managed back-office sales team of 10 employees
  • Scheduled and participated in regular meetings with staff to review progress
  • Hired, trained and on-boarded new team members and conducted yearly performance evaluations
  • Oversaw recruitment of new staff, training and induction
  • Maintained office services by organizing office operations and procedures, preparing payroll and controlling correspondence
  • Administrative work ,managing the day by day operations, managing store expenses, documenting functionality issues throughout the store.

Inventory Specialist

Best Buy
09.2020 - 11.2022
  • Completed physical inventory counts each month
  • Performed data entry and completed proper paperwork
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Receive and ship product to customers residence, stock product, and assist customers with carry outs and online orders.

Executive Assistant

Salavation Army
11.2022 - Current
  • Provide assistance by answering and returning phone calls as needed, creating correspondence, and responding to business questions in a professional manner or refer to appropriate department.
  • Collect and send out monthly Advisory Board minutes to CFC.
  • Maintain updated Advisory Board Minutes.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Took notes and dictation at meetings.
  • Handled incoming and outgoing mail, email and faxes.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Communicate with donors as directed by supervisor.

Education

High School Diploma -

Castlemont High School
Oakland, CA
06.2007

Skills

  • Leadership skills
  • Team work Skills
  • Customer service skills
  • Problem solving Communication
  • Efficient
  • Time Management
  • Detailed Meeting Minutes

Timeline

Executive Assistant

Salavation Army
11.2022 - Current

Inventory Specialist

Best Buy
09.2020 - 11.2022

Back Office Lead

Best Buy
01.2017 - 09.2021

Cashier Specialist

Best Buy
11.2009 - 01.2017

High School Diploma -

Castlemont High School

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VERONICA SCOTT