Veronica Scott
Irvine,CA
Summary
I am a compassionate LVN who takes pride in providing high quality care to clients from all backgrounds. Moreover, I am dedicated to protecting patient's safety and promoting satisfaction with facility services. I have performed a variety of nursing tasks under the direct supervision of clinical instructors in different patient care settings. The clinical sites that I have attended were Gardena Convalescent Center, Watts Health Care, VA Greater Los Angeles, and South-Central Family Health Care. Furthermore, I have valuable work experience on the floor and in a back office setting. I have worked with all age groups; infants, pediatrics, adolescents, and geriatrics and tailored care to each everyone's needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LVN-Patient Care Coordinator
Keck Family Medicine-USC
06.2023 - 11.2023
- Served as a liaison between patients, families, and healthcare providers to facilitate effective communication and ensure continuity of care
- Proposed medication, lab, and diagnostic orders to providers
- Handled telephone calls and written correspondences
- Scheduled patient visits
- Obtained prior authorizations; submit insurance appeals
- Recorded patient information in chart/ EHR according to Joint Commission standards
- Educated patients and family members on care plans and details related to medication
- Processed referrals
- Ensured patient's right to privacy, safety, and confidentiality is maintained
- Inspected and documented crash cart supplies
LVN-Telemetry
Centinela Hospital
06.2023 - 07.2023
- Performed data collection; monitored patient vitals, and EKG readings
- Administered medications as ordered by provider
- Performed wound care and dressing changes as ordered by provider
- Performed G-tube Insertions
- Performed Accu-cheks
- Inserted peripheral IVs
- Collected specimens
- Recorded patient information into chart/ HER
- Performed Rounding every 4 hours
- Provided bedside care
- Collaborated in development of patient's plan of care
- Monitored patients for change of conditions
- Provided patient and family education on disease processes, medications, and self-care strategies to optimize health outcomes post discharge.
Pharmacy Technician Aide-Staging
Omnicare Pharmacy
04.2020 - 03.2022
- Scanned, inputted, and manifested medication into database system
- Verified medication was sent to correct facility and patient
- Packaged medication
- Maintained a clean work environment.
Customer Service Representative
AT&T
05.2020 - 06.2020
- Handled large volumes of inbound customer calls
- Provided exceptional customer service
- Managed high volumes of inbound and outbound calls in a timely manner
- Educated and assisted clients with our company's insurance claim process
- Identified and provided a solution to the client's needs
- Kept records of all interactions held with clients in our company's database
- Filed insurance claims.
Trailing Docs Associate & Loan Servicing Representative
Sun West Mortgage Company
03.2016 - 05.2018
- Reviewed loan documents for completeness and accuracy.
- Managed high volumes of inbound and outbound calls in a timely manner.
- Educated and assisted clients with our company's insurance claim process.
- Identified and provided a solution to the client's needs
- Filed patient records into database
- Filed insurance claims
Education
Licensed Vocational Nursing -
Employment Preparation Center
Los Angeles12.2022
High School Diploma -
Lynwood High School
Lynwood, CA06.2014
Skills
- Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel)
- Advanced in Mathematics
- Patient-Centered Care
- Medication Administration
- Complex Problem-Solving
- Time Management/Task Prioritization
- Knowledgeable in Medical Terminology
- Patient Assessments
- Patient Triaging
- Specimen Collection
Certification
- Licensed Vocational Nurse, Board of Vocational Nursing and Psychiatric Technicians, 02/2023
- BLS, American Heart Association, 10/2023
- ACLS, American Heart Association, 06/2023
- IV and Phlebotomy, Critical Care Training Center, 05/2023
Timeline
LVN-Patient Care Coordinator
Keck Family Medicine-USC
06.2023 - 11.2023
LVN-Telemetry
Centinela Hospital
06.2023 - 07.2023
Customer Service Representative
AT&T
05.2020 - 06.2020
Pharmacy Technician Aide-Staging
Omnicare Pharmacy
04.2020 - 03.2022
Trailing Docs Associate & Loan Servicing Representative
Sun West Mortgage Company
03.2016 - 05.2018
Licensed Vocational Nursing -
Employment Preparation Center
High School Diploma -
Lynwood High School
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