VERONICA SCOTT
Southhaven,MS
Summary
AVP Branch Manager at Banc Of California with expertise in revenue generation and operational leadership. Proven ability to build high-performing teams and implement business growth strategies. Skilled in strategic planning and crisis management, consistently delivering superior financial results while promoting accountability and excellence. Strong focus on customer satisfaction and quality assurance through compliance and training initiatives.
Overview
24
24
years of professional experience
Work History
AVP, Branch Manager
Banc Of California
Rancho Cucamonga, USA
01.2002 - Current
- I am Responsible for delivering an exceptional customer experience and providing clarity, focus and motivation to achieve branch excellence. Within my area as AVP branch manager I am responsible for achieving superior financial results, including my own productive accomplishments, driving bank revenue, acquiring new market share, expanding existing relationship's and ensuring compliance with overall bank and regulatory policies and guidelines. I accomplish this by building and developing a diverse and high performing branch team. I perform all duties in accordance with the company's policies, standards and procedures, all U.S. states and federal laws and regulations.
- Collaborated with management on strategic initiatives that drive organizational success.
- Implemented internal controls to ensure compliance with applicable laws and regulations.
- Developed and managed a team of 10+ professionals to ensure successful completion of projects within the given timelines.
- Demonstrated strong problem-solving skills, resolving complex issues quickly and efficiently.
- Maintained accurate records of financial transactions, including accounts payable and receivable, invoicing, payroll.
- Established and maintained culture of accountability, integrity, and excellence throughout organization.
- Demonstrated strong ethical leadership and upheld high standards of conduct and professionalism.
- Ensure staff are current on all P&P and adhere at all times to prevent system and documentation errors.
- Communicate all pertinent corporate information to staff particularly as it relates to changes in all P&P.
Skills
- Operations management
- Internal communications
- Crisis management
- Operational leadership
- Business development
- Project management
- Strategic planning
- Policy development
- Performance improvement
- Procedure implementation
- Growth planning
- Revenue generation
- Schedule management
- Expense reporting and budget control
- Staff management
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Time management abilities
- Business growth initiatives
- Decision-making
- Adaptability
- Hiring and onboarding
- Relationship building
- Performance evaluations
- Goal setting
Timeline
AVP, Branch Manager
Banc Of California
01.2002 - Current
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