Professional Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Languages
Timeline

Veronica Scott

Connecticut Orthodontic Specialists
Middletown,CT
1
Language
1
Certification
32
Years of experience

Medical Record Associates and Administrative position where my experience and commitment can be utilized

Work History

Medical Record Associates

24 Years 2 Months
Connecticut Orthodontic Specialists | 08.2002 - 10.2026
  • Managed patient records, ensuring accurate chart updates and organized digital filing.
  • Verified patient information and insurance details, reducing chart discrepancies during intake.
  • Retrieved and distributed records for clinical staff, supporting timely orthodontic treatment.
  • Scanned, indexed, and archived documents in electronic record systems with precision.

Medical Record Clerk

24 Years 2 Months
The Orthopaedic Group | 08.2002 - 10.2026
  • Executed all Medical Records Clerk responsibilities, which involved using Vision software, organizing records alphabetically, preparing charts, printing follow-up appointment schedules, faxing correspondence, mailing documents, and performing medical transcription.
  • Sorted, filed, and archived high volumes of medical documents into electronic health record system, ensuring accuracy and compliance.
  • Maintain high volume sorting, filing and archiving of medical documents into electronic health record.
  • Processing request for protected health information by ensuring the authorization to release protected health information form is completed and signed by an authorized individual or guardian as listed in the health record.
  • Merges duplicated patient health records by appropriately and accurately verifying the records.
  • Locate, retrieve maintain organized and assist users in file/records ensure operating and quality standards are met and maintained.
  • Prepares work to be processed by gathering and organizing data information and documents. Run faxing and scanning into Greenway.
  • Interacts with clinical and non clinical staff members regarding issues surrounding the Health Information Department.
  • Maintains a good working relationship within the department and other departments.

Medical Records Department

9 Months
CHC Physician | 08.1999 - 05.2000
  • Prepared medical records for appointments and organized charts for patient visits and requisitions. Revamped the filing system and repaired torn medical folders. Prepared NIF books and created labels.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Billing Department

1 Month
Planned Parenthood of Connecticut | 07.1997 - 08.1997
  • Managed Billing responsibilities such as updated electronic claims reports, maintained filing system, complied with error claim report. Mailed out HCFA forms. Processed patient refund requests, posted account information, and updated patient registry to enhance billing accuracy and improve patient satisfaction. Prepared electronic Medicaid claims using for the coding system and processed Third Party billing, knowledge of medical terminology.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Business Department

1 Year 8 Months
Gateway Community Technical College | 09.1994 - 05.1996
  • Performed all departmental clerical functions such as typed correspondence and memos, maintained filing system, responded to inquiries, sorted and collated mail, used fax and copy machines as necessary, ordered supplies, completed all forms for new and/or terminated students; Maintained faculty bulletin board and ensured timely distribution of information.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Certificate - Medical Assistant

The Sawyer School | Hamden, CT | 01.1997

Associate - Word Processing

Gateway Community College | New Haven, CT | 01.1996

Skills

Medical Transcription
Lotus 1-2-3 expertise
Electronic Record Management

Certification

Medical Assistant, August 1997 to November 2009

Awards

Honor Rolls, Attendance, May 1989

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Full Professional

Timeline

Medical Record Associates

Connecticut Orthodontic Specialists
08.2002 - 10.2026Read More

Medical Record Clerk

The Orthopaedic Group
08.2002 - 10.2026Read More

Medical Records Department

CHC Physician
08.1999 - 05.2000Read More

Billing Department

Planned Parenthood of Connecticut
07.1997 - 08.1997Read More

Business Department

Gateway Community Technical College
09.1994 - 05.1996Read More

Gateway Community College

Associate from Word Processing
Read More

The Sawyer School

Certificate from Medical Assistant
Read More
Veronica Scott