Veronica Serna

Committed to developing local businesses, recruiting industrial and commerical companies, collaborating with partners to create economic prosperity in the region.

• Preformed a broad range of complex financial, accounting, administrative responsibilities.
• Key role in the implementation of ERP system with speedy go live of 12 months, as well as new payroll system implemented in 6 months, and new lease accounting system implementation in 12 months.
• Key role in ensuring the accuracy of financial information in the integration of all three systems and assisting in the assessment of risks to be addressed during implementation and integration.
• Assisted in the development of new process work flow following the digitization and data migration of ERP system, payroll system and lease accounting system.
• Trained staff members on proper use of accounting software applications.
• Collaborated regularly with cross-functional teams to ensure accurate recording and reporting of financial transactions.
• Comprehensive financial reporting and compliance for local, state, and federal grant programs of an award budget of $5.8M.
• Managed benefits and payroll processing for a bi-weekly payroll schedule averaging $4M in payroll expense annually.
• Performed internal reports and project updates on capital and infrastructure projects including aviation, rail, buildings. and land improvement.
• Provided crucial audit support, collaborating with external auditors to ensure compliance with industry regulations and standards.
• Skilled in analyzing internal and external data and providing it in a reader friendly format for users at all levels within the organization.
• Preform contracts monitoring, ensuring compliance with prevailing wage and RCW requirements.
• Responsible for accounts receivable functions, optimizing cash flow and reducing outstanding balances.
• Supported budget administration with detailed expense analyses and report reviews.
• Performed audits of operational and financial areas to check compliance.
• Maintained detailed records of account transactions, including invoices, payments, and journal entries.
• Ensured compliance with all applicable laws, regulations, policies, procedures, and standards of generally accepted accounting principles.
• Completed month-end and year-end close procedures and reconciled bank accounts.
• Participated in special projects related to process improvement initiatives.
• Generated ad hoc reports as requested by executive management team.
• Collaborated with Controller and external auditors to conduct year-end close process.
• Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.

• Coded invoices and other records to maintain organized and accurate records.
• Assisted in developing new processes that improved efficiency within the department.
• Processed accounts payable transactions in a timely manner according to established policies and procedures.
• Performed financial calculations for amounts due, interest charges and balances.
• Accessed financial information to answer questions and gather details about specific accounts.
• Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
• Reduced financial discrepancies by accurately processing invoices.
• Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
• Problem-solved accounts payable questions on behalf of internal team members, management and vendors.

• Oversaw contract closeouts and addressed all issues prior to release of final payment.
• Inspected contract work operations to check compliance with plans and specifications.
• Ensured organizational compliance with government regulations.
• Reviewed details on incoming contracts and service agreements to keep pricing correct.
• Reviewed invoices submitted by contractors and vendors prior to payment authorization.
• Assisted in development of contracting framework for various joint ventures.
• Monitored expenditures associated with grants to ensure proper utilization of funds.
• Created and maintained spreadsheets to track grants awarded.
• Maintained updated knowledge through continuing education and advanced training.

• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Composed correspondence, reports and meeting notes.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Monitored progress on projects assigned by upper management.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Center for trade, commerce, productivity and innovation. Providing efficient infrastructure and services through density and concentration in transportation, communications, power, human interactions, water and sanitation services.

• Communicate effectively with multiple departments for processing of business license applications, public records requests, claims for damages, and summons
• Established professional relationships to effectively achieve results and maintain the RCW timeframe requirements
• Responds to requests, inquiries, applications, or questions by researching, reviewing, analyzing, and communicating policies and procedures, making recommendations, and providing response
• Assist with maintaining/submitting reports and maintaining database information.
• Organized travel arrangements for department personnel.
• Handled incoming calls from customers regarding services or products offered by the company.

Fortune 500 company in manufacturer and distributor of branded, value-added consumer food, and foodservice items and ingredients.

• Support payroll department as well as support on shift supervisors and team members with operational critical needs.
• Prepare daily schedule crewed according to processing production needs.
• Ensure overtime and replacements are accurately recorded and replaced.
• Analyze departmental timecards to ensure time is accurately recorded and complete.
• Reconcile timecards for payroll processing.
• Coordinate onboarding and training for new hire and support Human Resources with finalizing onboarding needs.
• Resolved escalated customer service inquiries quickly and effectively.
• Maintained accurate records of all operational activities in accordance with company policies.
• Assisted in the development of new processes to improve operational efficiency.
• Worked closely with human resources to support employee management and organizational planning.

• Ensured that all products meet customer requirements prior to shipping.
• Monitored production processes to identify any potential quality issues.
• Produced thorough reports detailing findings and proposed recommendations.
• Developed Quality Audits to identify and track defects in products prior to mass production.
• Learned new testing methods through continued education and research.
• Compared samples to standards and specifications by performing detailed measurements and tests.

• Repaired and maintained production machinery as needed to keep the lines running smoothly.
• Set up and operated production equipment in accordance with established guidelines.
• Recorded daily production data accurately into company database systems.
• Helped achieve team goals by rotating production lines and daily duties to meet demand.
• Operated multiple pieces of equipment simultaneously during peak times of operation.
• Maximized production quality by inspecting, calibrating and adjusting equipment to stay within optimal operational parameters.
• Performed quality checks on products to ensure they met customer specifications.
• Ensured compliance with all safety regulations while operating machines on the line.
• Inspected finished products for defects before packaging them for shipment.