Veronica Shine
Byhalia,MS
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Cato Fashions
Holly Springs, MS
04.2015 - 02.2019
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
Assistant Manager
Christopher & Banks
Collierville, TN
02.2019 - 07.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
Sales Associate
AT&T
Collierville, TN
07.2019 - 11.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Finance Assistant
Homer Skelton Hyundai
Olive Branch, Mississippi
05.2021 - 05.2024
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Provides general administrative support as assigned.
- Monitored and maintained transport ans virtual logs.
- Coordination and management of financial records.
- Assist finance managers with billing and funding.
- Sort and scanned deals into WebDocs.
- Organized and suggested corrections for each deal.
- Supported month-end closing processes by preparing journal entries.
Education
High School Diploma -
Ashland High School
Ashland, MS05-1997
Timeline
Finance Assistant
Homer Skelton Hyundai
05.2021 - 05.2024
Sales Associate
AT&T
07.2019 - 11.2021
Assistant Manager
Christopher & Banks
02.2019 - 07.2019
Assistant Manager
Cato Fashions
04.2015 - 02.2019
High School Diploma -
Ashland High School
Similar Profiles
Lesia PaicelyLesia Paicely
Manager at Cato FashionsManager at Cato Fashions
Dana SaenzDana Saenz
Assistant Store Manager at Cato FashionsAssistant Store Manager at Cato Fashions
Laurian GuidryLaurian Guidry
Sales Associate at Cato FashionsSales Associate at Cato Fashions
Leanisha BroomLeanisha Broom
Sales Associate at Cato FashionsSales Associate at Cato Fashions
Summer BenschoterSummer Benschoter
Field Service Coordinator at Thompson MachineryField Service Coordinator at Thompson Machinery