Veronica Siegel

Part Time Teller

Wells Fargo

07.1995 - Current

Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Processed customer transactions promptly, minimizing wait times.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Improved customer satisfaction by providing efficient and accurate transaction processing.
Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
Educated customers on use of banking website and mobile apps.
Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Monitored and reported suspicious activity in line with bank security policies.
Identified sales opportunities and referred customers to branch partners in financial services.
Assisted customers in understanding banking products, leading to increased uptake of services.

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