Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Silva

Topeka,KS

Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Customer Care Supervisor

Berry Global Group Inc
02.2004 - Current

Working with the customer care/sales support specialist team assigned in driving the initiatives of the customer care manager/director. Responsible for working with the manager to determine appropriate distribution of accounts among team members to insure proper coverage. Works as needed with other internal and external teams to ensure commitments to customers are met

Education

High School Diploma -

Topeka High School
Topeka, KS
05.1994

Skills

  • Excellent communication skills-verbal and written
  • Process proven leadership experience and ability to motivate employees
  • Organized, detailed and strong multi-tasking skills
  • Proven analytical and problem solving skills
  • With a full understanding of the impact of role to total business costs
  • Excellent attention to details
  • Ability to analyze and manipulate technical and complex data and provide meaningful information
  • Performance Improvement
  • Sales Support
  • Data Tracking
  • Account Updates
  • Multitasking and Prioritizing
  • Critical Thinking
  • Decision-Making
  • Team Building and Motivation
  • Inventory and Stocking

Languages

Spanish
Professional Working

Timeline

Customer Care Supervisor

Berry Global Group Inc
02.2004 - Current

High School Diploma -

Topeka High School
Veronica Silva