Veronica Simmons
Fremont
Summary
Results-driven Operations Lead with 4 years of experience enhancing organizational performance. Strong communicator with exceptional organizational and leadership abilities, skilled in managing and motivating teams to achieve strategic goals. Proven track record of driving operational success and fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Operations Lead
Kohls Department Store
03.2022 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Oversaw problem resolution to address barriers to operational efficiency.
- Exercising good judgment and discernment when making decisions.
Manager
Kohls Department Store
12.2021 - 02.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Associate of Science - Paralegal Studies
De Anza College
Cupertino, CA06-2023
Bachelor of Science - Political Science
San Jose State University
05.2025
Skills
- Motivational attitude
- Scheduling Coordination
- Workforce Management
- Operational Efficiency
- Communication Efficiency
Languages
ASL
Limited Working
Timeline
Operations Lead
Kohls Department Store
03.2022 - Current
Manager
Kohls Department Store
12.2021 - 02.2022
Associate of Science - Paralegal Studies
De Anza College
Bachelor of Science - Political Science
San Jose State University
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