Veronica Starks
Birmingham,AL
Summary
Hospitable Admissions Coordinator with over 7 years of experience assembling medical records and maintaining files for future use. Excellent phone etiquette and remains calm in stressful and hectic working conditions. Skilled at researching, filing and handling insurance claims and concerns.
Overview
27
27
years of professional experience
Work History
Admissions Coordinator
University Of Birmingham
02.2015 - Current
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Assisted in patient admission process based on federal and state laws.
- Completed preliminary paperwork for incoming and outgoing patients.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
Patient Access Scheduler
Children's Of Alabama
02.1996 - 06.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Jackson-Olin High School
Birmingham, AL05.1986
Business Administration And Management
Southern Junior College Business
BirminghamSkills
- Patient Admission
- Records Maintenance
- Patient Interviewing
- Procedural Manual Writing
- Greet Guests
- Data Verification
- Interpreting Coverage
- Admissions Requirements
- Registration Processing
- Financial Verification
- Demographics Information
Additional Information
Healthquest and First Net Software
Timeline
Admissions Coordinator
University Of Birmingham
02.2015 - Current
Patient Access Scheduler
Children's Of Alabama
02.1996 - 06.2023
High School Diploma -
Jackson-Olin High School
Business Administration And Management
Southern Junior College Business
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