Veronica Staten
Missouri City,TX
Summary
Compassionate and dedicated Certified Nursing Assistant with experience at Van Duyn Home and Hospital, skilled in patient care and emotional support. Enhanced patient satisfaction through effective assistance with daily activities and maintained a safe environment. Proficient in basic life support, ensuring comfort and dignity for all patients.
Overview
20
20
years of professional experience
Work History
Nursing Assistant
Crouse Irving Memorial Hospital
Syracuse, NY
10.2021 - 06.2025
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Certified Nursing Assistant
Van Duyn Home and Hospital
Syracuse, NY
10.2005 - 10.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medical Biller
Syracuse Orthopedic Specialist
Syracuse, NY
01.2020 - 10.2020
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Education
Diploma -
Corcoran High
Syracuse, NYPhlebotomy
Ocm Boces
Liverpool12.2024
Medical Billing
Onondaga Community College
Syracuse, NY03.2020
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
Timeline
Nursing Assistant
Crouse Irving Memorial Hospital
10.2021 - 06.2025
Medical Biller
Syracuse Orthopedic Specialist
01.2020 - 10.2020
Certified Nursing Assistant
Van Duyn Home and Hospital
10.2005 - 10.2021
Diploma -
Corcoran High
Phlebotomy
Ocm Boces
Medical Billing
Onondaga Community College