Bartender/ Trainer
Buffalo Wild Wings
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Enhanced team performance by providing individual coaching and feedback to bartenders in order to refine their techniques.
- Ensured consistent quality of service across the establishment by regularly updating and enforcing standard operating procedures.
- Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes.
- Increased staff retention rates through the development of a supportive work environment that encouraged growth and learning.
- Promoted a culture of teamwork among bartenders by organizing regular collaboration meetings and fostering open communication channels.
- Streamlined inventory management systems for improved tracking of supplies, reducing waste, and ensuring timely restocking of essential items.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Maintained high levels of cleanliness throughout the bar area by enforcing strict sanitation guidelines among staff members.
- Established rapport with vendors to negotiate better pricing deals on bulk orders, resulting in cost savings for the establishment.
